Our webinars have been recorded and are available for purchase.  You have access to the recording for 15 days after purchase. Purchase is  for a single individual. Group rates can be discussed for 3 or more individuals from the same organization. Contact me. 

If you wish to have a certificate for CEU clock hours, you need to submit the answers to some questions about the webinar content. The purpose of this is to be sure you have attended to the entire recording.  This is a requirement of NBCC. Each recorded webinar provides 1 NBCC clock hour unless stated otherwise.

If you do not wish a certificate with clock hours, then you need not answer the questions, just enjoy the recording.

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 Click on the titles below for more details.


Dr. Belinda Cole, LPC, NCC, NCCC:  Other Ways to Win: Pathways to Great Careers, No University Degree Required

Dr. David Blustein, The Importance of Work in an Age of Uncertainty: The Eroding Work Experience in America

Liz Pawley and Nadia Ibrahim-Taney: Queer Eye for the Workplace Ally: Understanding Complexities of LGBTQ Identities and Interactions at Work

R. Anne Hull, PhDs at the Crossroads: Career Counseling and Coaching for a New Direction (1.25 clock hours)

Lesah Beckhusen: Using SkillScan’s Online Transferable Skills Assessment for Client Career Success (2.5 clock hours awarded)

Dr. Deb Osborn, PhD, NCC, Understanding the Career — Mental Health Connection

Dr. Hope Clark, How Technology Will Change Jobs: Insights on the Future of Work and Implications for Career Counselors and Coaches

Anne-Marie Beck, Marine Balayan, Caitlan Reinhard: New Beginnings: Career Development Strategies for Supporting Refugees and Immigrants

Heather Robertson, LMHC, LPC, NCC: The Challenge of  Addiction and Its Impact on Career Development: Exploring Attitudes and Best Practices 

Emily Helmboldt,LPC, BCBA, LBA: College and Beyond:  Evidence Based Strategies to Help Students with Autism in College and Career

Janet Lenz, NCC, MCC: RIASEC Theory: Career Development Applications to Elevate Your Work in the 21st Century (2.5 clock hours)

Dick Knowdell: Starting or Expanding a Private Career Counseling or Coaching Business: What They Didn’t Teach You in Graduate School (90 Minutes, 1.5 clock hours)

Juliet Jones-Vlasceanu, GCDF, J.D.,  Overcoming il(legal) Barriers to Career Well-Being

Emily Helmboldt, LPC, BCBA, LBA: Practical and Proven Strategies for Helping Young Adults with Autism in Career Development and Employment

Lauren Jones, NCC: Strategies for Gender Equity and Advocacy in Career Development and Decision Making

Marian Higgins:  Strategies to Mitigate the Impact of Bias on Clients’ Job Search and Transition to the Workplace

Karen Chopra: Salary Negotiations: Coaching Clients to Get the Best Deal (2.25 clock hours)

Cori Shaff Incorporating Strengths into Your Career Counseling and Coaching

Edythe Richards: Emotional Intelligence: A Key Ingredient for a Successful Career

Bethany Mills: Benefits and Challenges of Alumni Career Development: Employing Best Practices

Robin Schlinger: Helping Clients Secure a Federal Job (Two Part Series) (2 clock hours)

Jenn Long: Millennials Dominate the Workforce: How Do We All Survive and Thrive?

Vera Chapman: Job Search Strategies for International Students in Especially Challenging Times

Alberto Puertas: Practical Tips on Applying Career Development Theory in International Contexts: Implications for Helping Our International Students

Susan Chritton: Personal Branding – It’s No Longer An Option!

Aaron Leson: X Marks the Spot: Gen X –The Forgotten Generation 

Dean DeGroot: Bully-Proofing the Workplace for Client Career Success

Vera Chapman: Helping Students Market Their International Education Experience

Herky Cutler: The Power of Music as a Career Development Tool

Spencer Niles: The Action Oriented, Hope-Model of Career Development

Marie Zimenoff: Using the Resume Development Process as a Career Coaching/Counseling Tool

Dr. Chaz Austin: How to Find Work and Keep Finding Work for the Rest of Your Life

Carmen Croonquist: Positivity to Enhance Career Success

Jennifer Del Corso: Counseling Clients through Work Traumas and Unexpected Career Transitions

Wendy LaBenne: Networking for Introverts: Tips and Techniques for Career Counselors

Robin Schlinger: How to Create a Resume that Beats the ATS Barriers

Susan Barclay, PhD, LPC, NCC, ACS: Schlossberg’s Career Transition Theory with a Twist: Turning Transition into Triumph

Susan P. Joyce: How to Identify and Avoid Scams in the Job Hunt

Shirley Rowe: Riding the Wave of Social Media for a Successful Job Search

Roberta Neault: What We Don’t Know May Hurt Someone Else: Ethically Supporting Diverse Clients

Deirdre Pickerell: Incorporating Assessment into Career Conversations

Amy Landesman: Helping Individuals with Incarceration Histories Land the Job

Louise Kursmark and Wendy Enelow: Building a Profitable Private Practice in the Career Development Industry

Nancy J. Miller: 10 Ways to Model a Healthy Lifestyle for More Effective Career Services

Miriam Salpeter: Proven Social Media Strategies to Help Your Students and Clients Land a Job Faster

Laura Labovich:  How to Communicate for Success in the Job Search

Dr. Belinda Cole, LPC, NCC, NCCC:  Other Ways to Win: Pathways to Great Careers, No University Degree Required

Belinda Cole started her career with the OK Department of Career Tech as a Career Specialist following her work as a school counselor and teacher. She became the first state coordinator of Career Guidance at the Oklahoma Department of CareerTech. She was promoted to associate state director for Career and Support Services at the Oklahoma Department of CareerTech.

At the national level, she was the first woman elected as ACTE Guidance Division Vice-President. Her numerous awards and recognitions for her contributions to career and technical education include: Outstanding Educator for ACTE, the President’s Award from the Oklahoma Association for Minorities in Career and Technology Education and the Arch Alexander Award for outstanding career contributions to Oklahoma CTE. She served as the first Francis Tuttle Endowed Chair for Occupational Education Studies at Oklahoma State University and was inducted into the Oklahoma Career Tech Hall of Fame.

At present she is consulting in the career and technical education area.

WEBINAR DESCRIPTION: Why would I ever advise clients/students to forgo a university degree? If you’ve ever had that thought, this webinar is for you.  More and more companies are emphasizing skills over school in their hiring process and the education community is starting to pay attention.  This webinar will provide information about options for high quality  education that do not include a four-year degree, that costs less but offers great opportunity in the workplace.  Options for dual high school and college credit, apprenticeships, stackable credentials and rising interest by employers in certifications and credentials rather than degrees will be identified and discussed.  Be ready with the latest opportunities with the hottest trend in workforce education.


  • Understand the “winning” options for students to gain in-demand skills for tomorrow’s economy
  • How to find and use credible data and trends about education and employment
  • Understand strategies to “stack” lower cost educational options culminating in a desirable industry credential and/or degree
  • Understand how to take advantage of career centers, community college and technical college opportunities
  • Use strategies such as dual credit, career pathways, industry certifications, and apprenticeships, to help students and parents understand how to navigate today’s world of work

Dr. David Blustein, The Importance of Work in an Age of Uncertainty: The Eroding Work Experience in America

David L. Blustein is a Professor in the Department of Counseling, Developmental, and Educational Psychology at the Lynch School of Education at Boston College.  David is the author of The Psychology of Working: A New Perspective for Career Development, Counseling, and Public Policy and a The Importance of Work in an Age of Uncertainty: The Eroding Experience of Work in America.  Over the past few decades, David has contributed articles and book chapters on the psychology of working theory, unemployment, work-based counseling/career development education, decent work, precarious work, relationships and work, and other aspects of the role of work in people’s lives.  David received a B.A. in Psychology from Stony Brook University, M.S.in Counselor Education from Queens College, and a Ph.D. in Counseling Psychology from Teachers College-Columbia University.  

WEBINAR DESCRIPTION: This presentation reviews the major findings and conclusions from a new book entitled The Importance of Work in an Age of Uncertainty: The Eroding Work Experience in America (Oxford University Press).  A core aspect of this book is a comprehensive qualitative study of working in the U.S., known as the Boston College Working Project, which yielded very disturbing findings about the state of work in America.  One of the major themes that will be explored is the observation that there are two profoundly disparate experiences of working within the U.S.; some work for survival and struggle to eke out an existence while others work for self-determination and experience feelings of satisfaction and accomplishment in their work lives. In addition, this project identified a growing sense of social and psychological erosion in the workplace, which was manifested in a wide array of ways, including increased self- and other blame, as well as a fragmented sense of security and identity.  The presentation will conclude with future research directions and implications for career counseling and public policy.  The presentation will include some brief readings from the book, including moving passages from the participants about the impact of work in people’s lives.


  • To provide participants with state of the art knowledge about the psychological experience of working in America.
  • To identify the major social and economic forces that are so profoundly reshaping work for a wide cross-section of working people (including precarious work and wage compression).
  • To learn how to develop evidence-based career interventions for the new era of uncertainty.
  • To consider possible public policy options to create more stable and decent work


Liz Pawley and Nadia Ibrahim-Taney: Queer Eye for the Workplace Ally: Understanding Complexities of LGBTQ Identities and Interactions at Work

Liz Pawley, NCC, is an Assistant Director and Career Coach at UC’s Lindner Career Services. At Florida State University, Liz worked as a Career Advisor for a social justice-focused collegiate career center, which served all individuals, ranging from 18 year old college students to elderly community members struggling with unemployment. She studied Communication and Psychology at the University of Kentucky during her undergraduate career, and received a Master’s in Counseling and Human Systems from Florida State University. Multicultural competency and communication was a focus area for Liz in her graduate program. Liz teaches business students job search skills and professionalism, and is currently working towards earning her MBA.  She is a National Certified Counselor.

Nadia Ibrahim-Taney is an Assistant Director and Career Coach at UC’s Lindner Career Services coaching students from Industrial Management, Operations Management and Finance majors. With a double major Law and Sociology undergrad degree from the University of Louisville and two Master’s degrees in Higher Education Administration and Education Leadership and Management, Nadia is approaching nearly 10 years’ experience working with students and has held a multitude of roles across campus working and engaging students from different backgrounds, orientations, identities and needs.

WEBINAR DESCRIPTION: In funding partnership with JPMorgan Chase, the Human Rights Campaign Foundation’s LGBTQ Workplace Climate Survey (2018) showed 46% of LGBTQ workers say they are closeted at work and nearly 31% of LGBTQ workers say they have felt unhappy or depressed at work. In this session, Lindner College of Business Career Coaches summarize the evolving and complex landscape of LGBTQ professionals’ perceptions and experiences navigating business workplace environments, consequences of unwelcoming environments and the significance of ally ship in creating and sustaining diverse and supportive workplaces. Questions and input from participants will be welcomed through shared anecdotes and scenario-based discussions regarding the overlap between LGBTQ identities and career-related issues. Lastly, presenters will guide participants through practical strategies and tools to owning the journey of equity & inclusion in the workplace and in their practices.


  • Outline the current limitations of federal and state laws protecting LGBTQ workers.
  • Introduce the Human Rights Campaign’s 2018 LGBTQ Workplace Climate Survey, including factors that may prohibit LGBTQ individuals from positively assimilating into the work force.
  • Discuss methods of facilitating a positive, welcoming workplace environment and interactions for LGBTQ individuals.
  • Equip practitioners with tools and knowledge to authentically promote both effective self-efficacy and allyship.

R. Anne Hull, PhDs at the Crossroads: Career Counseling and Coaching for a New Direction (1.25 clock hours awarded)

Anne Hull, M.Ed., Career Counseling, is President of Hull Strategies, LLC, a consulting and training company that helps organizations develop and retain talent. Anne is past president of the Association of Career Professionals International DC Chapter. She established and managed a federally-funded career resource center in a top-ranked college and was affiliated with a national outplacement firm for 12 years.

For the past five years she’s worked with NASA/Goddard engineers, scientists and PhDs in other fields. She is co-author of CareerScope designed for AAAS Fellows. She is an invited speaker for six years with APA PsychCareers APA International Conference. In addition to NCDA membership, she served as President of American Career Professionals International and is a member of Career Directors International, Career Thought Leaders and Maryland Career Development Association. Anne holds a certificate in Online Job Search and Reputation Management (Career Directors International). Contact Anne at anne@hullstratgies.com.

WEBINAR DESCRIPTION: Less than 1 in 5 newly minted PhDs find tenure-track positions within a year of graduation. As a career coach/counselor, how do you help them find their way upon discovering this hard truth? In this webinar we’ll discuss what is, and is not, unique about PhD clients. We will share lessons learned and discuss career management tools to explore alternatives to academic, to find satisfying careers for PhDs. You’ll leave with curated resources for yourself and to help your clients proactively find opportunities to design their careers.


  • List at least 3 common career development issues and challenges
  • Outline a career exploration model for a PhD client
  • Identify at least 2 assessment activities appropriate for PhDs

Lesah Beckhusen: Using SkillScan’s Online Transferable Skills Assessment for Client Career Success (2.5 clock hours awarded)



Lesah Beckhusen has guided individuals through career crossroads ranging from initial career launches, to career transitions and career advancement for more than 25 years.

She is a the creator of SkillScan, a suite of transferable skills assessments available online and in print versions. Lesah provides train-the-trainer programs for career counselors and coaches to understand and optimize the assessment results to deepen client self-understanding.

Lesah spent 23 years in MBA career services at UC Berkeley, served as a counselor for community colleges, outplacement firms, adult career centers, and universities, and spent 10 years in private practice with a specialty in helping attorneys in transition. She holds a BA in Psychology and MS in Counseling from San Diego State University.

WEBINAR DESCRIPTION: This is a two part webinar.  Part 1 requires you to take the SkillScan Assessment Online. Upon registration you receive instructions to access the SkillScan Drive assessment and a values and interest inventory. Part 2 includes the live webinar and discussion on how to interpret and use the results. After the webinar you will receive access to an additional assessment to use with a student or client.

When clients and students have a clear vision of their skills, they are empowered to identify best-fit options, fill in skill gaps and showcase their strengths through their marketing materials. They gain a distinct advantage by being able to adapt their skills and experience in a continuously changing labor market.

You will learn how to administer SkillScan’s online transferable skills assessment to quickly get to the heart of a client’s skills. We will review career options that align with client skill sets (includes links to O*Net), skill development suggestions for optimizing school and work opportunities, and numerous additional exercises (Interests, Values, Personal Traits). In addition, you will be provided supplemental resources for assisting career launchers, career changers, career advancers, and pre-retirees.


  • Use the SkillScan Drive online assessment with your clients
  • Interpret the 5 main report sections: Personal Skill Chart, Skill Set Portfolio, Career Guides, Skill Development Suggestions and the Strategic Skill Profile
  • Integrate skill results with other career assessments, including Holland interests and a values assessment, to validate core preferences and accelerate a career focus
  • Apply transferable skills with career launchers, career transitioners, and job seekers.

Deb Osborn, PhD, NCC, Understanding the Career — Mental Health Connection

Dr. Deb Osborn is an Associate Professor in the Educational Psychology and Learning Systems department at Florida State University (FSU), and a Nationally Certified Counselor. She is a Fellow of the National Career Development Association (NCDA) and American Counseling Association (ACA), Past President of the NCDA and Florida CDA, and recently served on the NCDA/ACA boards as a governing representative. She is a nationally certified counselor (NCC #36698). She received her PhD in Counseling and School Psychology from FSU in 1998. Her program of research includes: (a) the design/use of technology in counseling, (b) innovation and effectiveness in counselor education; and (c) the design/use of assessments in career services. 

WEBINAR DESCRIPTIONAre you seeing more career clients who seem to have mental health concerns? It’s not your imagination – mental illness is increasing, and clients don’t just park their problems at the door when they see a career practitioner. In this webinar, we will discuss specific empirically-supported relationships between career development concerns and mental health concerns. Dysfunctional thinking is a common barrier to many career development outcomes. Given this, we will spend time discussing how to recognize, measure, and alter dysfunctional career thoughts to mitigate the effect of these barriers to career decision making.


  • Describe how career and mental health concerns are connected
  • List several examples from research of how career and mental health are related
  • Explain how dysfunctional thinking impacts the career decision making process
  • Apply basic cognitive restructuring skills to dysfunctional career thoughts

Dr. Hope Clark, How Technology Will Change Jobs: Insights on the Future of Work and Implications for Career Counselors and Coaches

Dr. Hope Clark is a Research Affiliate for Work + Learn Futures at the Institute for the Future (IFTF) helping individuals develop future skills to thrive in a shapeshifting work + learn landscape. In addition to her role at IFTF, she is a consultant for Innovate + Educate, a non-profit organization specializing in the development of competency-based employment solutions. Her area of expertise is translating complex research theories into the design and development of practical solutions for working learners that provide the greatest impact and opportunity for positive change.

Prior to joining the Work + Learn Futures team at the IFTF, she served in a variety of leadership and technical roles in R & D, product and business development, and marketing at ACT, Inc. She also served as the Director of Research and Analysis for the Indiana Department of Workforce Development. In this position, she directed federal-state employment and occupational statistical programs for the U.S. Bureau of Labor Statistics and developed the Indiana Workforce Intelligence System linking K-12, post-secondary and workforce data to better understand the unique dynamics between working and learning.

Hope received her PhD in Industrial and Organizational Psychology and a Master’s in Rehabilitation Counseling from Northern Illinois University. 

WEBINAR DESCRIPTIONWith the rapid pace of technological change, career counselors, coaches and specialists need to understand how technology, such as artificial intelligence, robotics, virtual reality, and more, will be changing the way we work. Career development specialists can no longer assist career explorers, job seekers and transitioners without knowing what to expect work will be like and what skills and abilities will be needed in the not so distant future. Join this career and workforce specialist and futurist to learn what to expect to get yourself ready to help you students, clients and customers.

LEARNING OBJECTIVES: At the end of this webinar you will be able to:

  • Understand how technology is impacting the nature of work
  • Recount which jobs/careers are most affected by which technologies
  • List which jobs will be appearing, be greatly modified, or will disappear from the world and US economy due to technological advances
  • Learn what research suggests are the skills and abilities that will be in most demand
  • Obtain resources that will help career development professionals stay on top of technological and workforce trends.

Anne-Marie Beck, Marine Balayan, and Caitlan Reinhard, New Beginnings: Career Development Strategies for Supporting Refugees and Immigrants

Anne-Marie Beck is an innovative and enthusiastic career counseling professional. She holds a M.S. in counseling, specializing in career, from Cal State University at Northridge. Anne-Marie is deeply passionate about providing career services to diverse student and client populations, including refugee and immigrant populations. She is presently an adjunct career counselor/instructor at both Cypress College as well as Glendale Community College. Anne-Marie also serves as the legislative / public policy chair for the California Career Development Association (CCDA).

Marine Balayan is a first generation immigrant who is presently going through a career transition. She is a candidate of MS educational counseling program at the University of La Verne. Marine also holds a MA degree in psychology from Yerevan State University and has over eight years of experience working in educational and non-profit organizations in Armenia as a psychologist-counselor. Currently, Marine is working as a career guidance counselor assistant at Los Angeles City College. She is passionate about helping refugee and immigrant populations overcome the different challenges they face. Marine understands and values the power of new beginnings.

Caitlan Reinhard provides career counseling and financial coaching to clients in her responsibilities for the International Rescue Committee. Caitlin has extensive experience working with refugees from mainly African nations, as well as Middle Eastern countries. She has a Master’s in International Development from the University of Kent.

WEBINAR DESCRIPTION: This webinar aims to provide career development and counseling practitioners with useful information about the recently-arrived refugee and immigrant populations. We will be covering the following topics:

  • Demographic and statistical information
  • Frequently-experienced career development issues and challenges
  • Counseling theories and interventions
  • Useful Resources, such as non-profit and governmental resources

Marine will also be sharing her own story as an immigrant to the United States. We look forward to your attendance and participation!


At the end of this webinar, attendees will be able to:

  • Understand basic demographic and statistical information about the recently-arrived refugee and immigrant populations
  • List at least 5 common career development issues and challenges
  • Name 2 theories which can be utilized when counseling individuals from these populations
  • List at least 4 governmental or community resources which are available to individuals from these populations

Heather Robertson, LMHC, LPC, NCC: The Challenge of  Addiction and Its Impact on Career Development: Exploring Attitudes and Best Practices 

Dr. Heather Robertson is an Associate Professor of Counselor Education at St. John’s University, and the program coordinator for the Clinical Mental Health Counseling Program. She is an LMHC (NY), LPC (CT), NCC, CRC, ACS, and a Credentialed Alcoholism and Substance Abuse Counselor (CASAC, NY).  Dr. Robertson served as the past-president of the American Counseling Association of New York (ACA-NY), and current president of the New York State Career Development Association. She earned a Ph.D. in Counselor Education & Supervision from Virginia Tech, an M.S. in Counseling & Guidance from Texas A & M University at Corpus Christi, and a B.A. in Policy Studies from Syracuse University. She is the advisor for Chi Sigma Iota (CSI) at St. John’s University. 

WEBINAR DESCRIPTION: This webinar will address the impact of Substance Use Disorder (SUD) on individual career development, as well as recommended career development interventions. SUD continues to be an issue of significant concern both globally and nationally. Specifically, SUD may impact career development issues pertaining to the life span, the workplace, finances, and special populations. SUD may impact educational attainment, employment, and income. Career development interventions for SUD are available, including structured work programs and job skills training programs, as well as individualized interventions. Career practitioners working with those with SUDs are encouraged to expand their knowledge of addiction and engage in honest self-reflection regarding their beliefs about substance use. These concepts will be discussed, including legal and ethical issues, as well as best-practices for assisting individuals with SUD in their career development. Reference lists for further reading will be provided.


At the conclusion of this program, participants will:

  • Understand Substance Use Disorder (SUD), particularly in relation to recent changes in the DSM 5
  • Examine current literature that addresses career development concepts impacted by substance use disorder, specifically lifespan issues, workplace issues, financial issues, and issues impacting special populations, such as women, ex-offenders, veterans and those with co-occurring disorders
  • Examine career development treatment interventions for individuals with substance use disorder, including applicable legal and ethical issues
  • Brainstorm best practices for those working with this population, and discuss successful interventions and resources utilized by audience members

Emily HelmBoldtEmily Helmboldt, LPC, BCBA, LBA: College and Beyond:  Evidence Based Strategies to Help Students with Autism in College and Career

Emily Helmboldt  currently owns a private practice in the central Virginia area.  She provides behavioral consultation and therapy to children and adults with Developmental Disabilities.  She is also a faculty member with the Autism Center of Excellence at the Research, Rehabilitation and Training Center at VCU. There, she serves as a primary technical assistance provider for several school divisions in Virginia. She holds a Master’s Degree in Rehabilitation Counseling from VCU/MCV and is licensed as a Professional Counselor.  In addition, she is a Board Certified Behavior Analyst and holds a license as a Behavior Analyst in Virginia.  Having a diverse background in rehabilitation, cognitive behavioral therapy, Autism Spectrum Disorder, behavior analysis, and positive behavioral supports enables Ms. Helmboldt to apply herself in many aspects of the ACE project and her private practice. 

WEBINAR DESCRIPTION:  A successful college experience can be challenging for any student.  Students who are neuro-diverse often do well with their coursework, but find managing the day to day responsibilities of staying organized, planning ahead, and navigating a new campus environment exceptionally difficult.  Also, the social and independence demands of college are more complex than what they experienced in high school.  This webinar will assist career counselors and other related staff understand the needs of these students and how to provide effective supports and resources to these students to ensure they are career ready upon graduation.


  • List 3 characteristics of a “twice exceptional” student 
  • Identify at least 3 support strategies for deficits in executive functioning and social skills
  • Identify 3 resources that can be utilized for increasing independence and self advocacy 

Janet Lenz CEUonestop.com PresenterJanet Lenz, NCC, MCC: RIASEC Theory: Career Development Applications to Elevate Your Work in the 21st Century (2.5 clock hours)

Dr. Janet Lenz is a senior research associate in the Florida State University Career Center’s Center for the Study of Technology in Counseling and Career Development. Prior to that she was an Associate-In faculty member in Florida State’s Department of Educational Psychology and Learning Systems (EPLS), and the Career Center’s Program Director for Instruction, Research, and Evaluation. She also served as the FSU Career Center’s Program Director for Career Advising, Counseling, & Programming. Dr. Lenz is a past-president of the National Career Development Association (NCDA), an NCDA Eminent Career Award winner and an NCDA fellow. She is a National Certified Counselor, Certified Career Counselor (CCC), and a Career Development Facilitator Instructor. She has a PhD in Counseling and a Master’s in Higher Education.

WEBINAR DESCRIPTION: Many career practitioners use Holland’s RIASEC theory in their work with clients. All too often, the full richness and power of Holland’s theory, as evidenced by decades of research and practice, are not harnessed because the theory is often just used to match people with occupations. Knowing how to use RIASEC theory’s secondary constructs in understanding client concerns,  and how the theory can be integrated with other career development theories such as cognitive information processing theory, will give you practical ideas for helping your clients in deeper and more meaningful ways. In general, Session 1 on September 14 will cover the first two bullet points, which the third bullet point will be covered on the 21st.


At the conclusion of this webinar, practitioners will be able to

  • further their understanding of how Holland’s RIASEC theory and related research can be applied in practice with your diverse clientele
  • enrich their knowledge by digging deeper into the secondary constructs in RIASEC theory to further understand client needs, including applying that knowledge into their career, counseling, and coaching practices
  • learn how RIASEC theory can be used in conjunction with other career theories, such as cognitive information processing theory, to better conceptualize client cases and inform interventions for varied clientele and service delivery levels

Dick Knowdell, NCCC, CCMF, CDFI,: Starting or Expanding a Private Career Counseling or Coaching Business: What They Didn’t Teach You in Graduate School (90 Minutes, 1.5 clock hours)

Richard (Dick) Knowdell, MS, NCCC, CCMF, CDFI, NCDA Fellow is the President of Career Research & Testing, Inc. and author of six books, including Building a Career Development Program: Nine Steps for Effective Implementation. He has taught at the University of California, San Diego and at San Jose State University. In 1995, President Clinton appointed him to the Board of Examiners of the United States Foreign Service.  He has developed four popular career assessment instruments that have been translated into nine languages. He is a past president of the California Career Development Association (CACD) and the Silicon Valley Chapter of ACP International. 

Dick established a private career counseling and consulting practice in 1971 and trained and supervised the counseling staff.  In the 1980s he founded an Executive Outplacement Firm that provided services for 51 Silicon Valley firms.  He established one of the first successful employee career development programs at a national research and development laboratory.  Dick has served as a consultant on employee career development to numerous Fortune 500 organizations and delivered presentations at human resource conferences in Europe, Asia, Australia, New Zealand  and North America. He taught courses on employee career development to human resource managers at San Jose State University and career assessment techniques to professional career counselors at the University of California-San Diego. 

WEBINAR DESCRIPTION: In today’s gig economy, many career counselors and coaches have clients that need solid, practical advice on starting their own full-time business or to supplement their jobs with additional income. The odds are that small business start ups fail more than they succeed. This webinar will help you, the career counselor/coach learn some practical and inexpensive actions you can suggest to your clients that will give them the edge for success. You yourself will benefit from these ideas if you are thinking of expanding your counseling business. The content of this workshop is based on the more than thirty years that the presenter operated and managed a successful private career counseling business.

You will receive: 

  1. Proven tools and techniques that will help start or expand a private career counseling/coaching business.
  2. Basic marketing and business development techniques you can use in coaching clients who want to establish businesses.


At the conclusion of this webinar, you will be able to:

  • Identify where to establish an office
  • Identify and target customers and develop a market niche
  • Implement the four levels of marketing including obtaining free publicity
  • Leverage passive income to supplement your earnings
  • Market the services of other professionals
  • Set and collect fees that are realistic and competitive

Juliet Jones-Vlasceanu, GCDF, J.D.,  Overcoming il(legal) Barriers to Career Well-Being

Juliet Jones, GCDF, J.D. is President and CEO of Career Key (www.careerkey.org), which offers self-service career counseling and academic advising solutions that empower youth and adults to clarify career and education direction. After 10 years representing employees, unions, and employers as a labor and employment lawyer in both the public and private sectors, Juliet shifted careers in 2006 to work with her father, a counseling psychologist and Career Key’s founder, Dr. Lawrence K. Jones, NCC. They now both enjoy a lot more career well-being! She also regularly volunteers as an attorney with her local neighborhood legal clinic. Juliet graduated from Princeton University, the Seattle University School of Law, and is a certified Global Career Development Facilitator.

WEBINAR DESCRIPTION: Do you have clients who believe they have been, or will be discriminated against in the workplace? Are legal concerns preventing them from achieving career well-being? Are the issues affecting career development opportunities? Have you ever struggled over what to advise in those situations?

This webinar, presented by an employment lawyer and career development facilitator, will help you understand basic legal employment concerns and nonlegal ways to respond. A client’s lack of information or mistaken beliefs about how the legal system works or one’s legal rights often create unnecessary fear, stress, and anger that can have a big impact on work and well-being. We will discuss legal concerns related to layoffs, discrimination, harassment, non-compete clauses and free speech (politics!). While you cannot provide legal advice, there are a lot of things you can do as workplace experts. After this webinar, you will be more informed and effective when a client’s legal concerns are interfering with their career well-being. You will end up with several resources which will help you assist your clients.


  • Overview the basics of employment law
  • State common myths about employment laws
  • Identify when a client should get legal advice 
  • Determine what the client should expect from a lawyer consultation
  • Learn things some lawyers don’t tell you but should
  • Receive tips for nonlegal ways to respond to legal concerns

Emily Helmboldt, LPC, BCBA, LBA: Practical and Proven Strategies for Helping Young Adults with Autism in Career Development and Employment

Emily Helmboldt  currently owns a private practice in the central Virginia area.  She provides behavioral consultation and therapy to children and adults with Developmental Disabilities.  She is also a faculty member with the Autism Center of Excellence at the Research, Rehabilitation and Training Center at VCU. There, she serves as a primary technical assistance provider for several school divisions in Virginia. She holds a Master’s Degree in Rehabilitation Counseling from VCU/MCV and is licensed as a Professional Counselor.  In addition, she is a Board Certified Behavior Analyst and holds a license as a Behavior Analyst in Virginia.  Having a diverse background in rehabilitation, cognitive behavioral therapy, Autism Spectrum Disorder, behavior analysis, and positive behavioral supports enables Ms. Helmboldt to apply herself in many aspects of the ACE project and her private practice. 

WEBINAR DESCRIPTION: This webinar will provide participants with an enhanced overall understanding of the current status of employment models and what works in employment supports for young adults with autism.  Historically, the rates of gainful employment for persons with developmental disabilities were far below national rates for “neuro-typical” persons.  For individuals with Autism, the unemployment rate was even more stark at an average of 86%.  Research on education and employment supports for this population has produced a cadre of effective strategies that career counselors, job developers and employment specialists can utilize.  Participants will also receive a list of resources and trainings.   


  • Better understanding of the current employment statistics and importance of career development for persons with autism
  • Increased knowledge of Autism Spectrum Disorders and evidence based practices for supports
  • Knowledge of 3 models of employment for persons with Autism or Developmental Disabilities
  • Knowledge of career and employment assessment tools for persons with Autism or Developmental Disabilities

Lauren Jones, NCC: Strategies for Gender Equity and Advocacy in Career Development and Decision Making

Lauren K Jones (Austin) MA, NCC is a licensed school counselor, nationally certified counselor, past expeditionary learning instructor and past Statewide Outreach Coordinator for Colorado’s free guidance website: CollegeInColorado. Currently, she is the Career & Technical Education (CTE) Program Director for Special Populations, Counseling and Equity with the Colorado Community College System (CCCS), serving k-12 school districts and postsecondary institutions by providing trainings that help support the implementation of comprehensive career guidance, equity & inclusivity of programming and collaborative efforts that parallel Colorado’s education initiatives that support Career Literacy and Meaningful Career Conversations (ICAP, PWR, Graduation Guidelines, Career Pathways and more…). Her passion for students and their authentic, meaningful learning can sometimes be contagious. Her advocacy for School Counselors and all things Career Literacy is prominent in the work she does. Lauren also coordinates the implementation of Middle School CTE programs as well serves as Project Manager for Equity in Education, supervisor of Colorado’s statewide PWR/ICAP Facilitators (10+), Subject Matter Expert for Equity in CTE with Advance CTE and US Dept of Ed, Region V representative for ACTE Guidance & Career Development Division and constant advocate for Special Populations and everything CTE!

WEBINAR DESCRIPTION: The US Department of Labor identifies gender inequity as the existence of artificial barriers, based on attitudinal or organizational bias, that prevent women and men from advancing within their organization and reaching their full potential. Attitudinally, all of us are exposed to the same stereotyping of genders and occupations.  Because we’ve grown up with these pre-conceived ideas, it is sometimes difficult to break out of the habit of thinking of girls as ballerinas and boys as fire fighters, girls as nurses and boys as doctors, men as CEOs and women as support staff. There is men’s work and women’s work.

Although there has been some forward progress in the last few decades, there are still inequities in pay and opportunity between men and women. Research shows that even though children are aware of the reality of men and women working in a range of jobs, they still see occupations as gendered in the most stereotypical of ways. The goal of academic and career counseling and coaching should be to break down these stereotypes to encourage both men and women to consider all careers for their own career satisfaction and the good of the economic prosperity of the economy.

In this webinar we will examine some of the inequities and provide practical strategies for career counselors and coaches to adopt and implement in their day-to-day work.


  • Become refreshed or introduced to various equity concepts such as: micromessaging, stereotype threat, implicit bias and mindset
  • Gain knowledge around non-traditional career paths (by gender)
  • Develop a deeper understanding of career pathways and the role career & technical education plays in them
  • Experience interactive and experiential activities that support equity endeavors
  • Dialogue about equitable marketing, instruction, meaningful career conversations and equity efforts 
  • Receive access to resources,  toolkits, infographics and more.

Marian Higgins, LPC:  Strategies to Mitigate the Impact of Bias on Clients’ Job Search and Transition to the Workplace

Dr. Marian Higgins, LPC is the owner of Be Inspired Counseling and Consulting, LLC, a personal and professional development company specializing in educating, inspiring, and equipping professionals to become successful in their workplace.  She has presented to and assisted professionals in colleges, universities, non-profits, and corporations. She draws upon on her experience as a former administrator at the University of Georgia Career Center where she supervised and coached staff, created and implemented talent management strategies, managed diversity and inclusion initiatives, and provided consultations to employers and career services practitioners on diversity recruitment and programming. 

Dr. Higgins is a Clinical Assistant Professor at the University of Georgia where she contributes to the preparation of students seeking to enter and advance in the workplace. She is a frequent presenter for the University of Georgia Supervisory Excellence Program and the Diversity and Inclusion Certificate program.

Dr. Higgins received her Ph.D. in counseling and personnel services from The University of Georgia, a Master of Science degree in counseling from the University of Memphis, and a Bachelor of Arts degree in history from Wesleyan University in Middletown, Conn. She is a Licensed Professional Counselor and the recipient of the Southern Association of Colleges and Employers Champion of Diversity award and the Research Fellowship.

WEBINAR DESCRIPTION:  Bias exists in our everyday life.  It is not exempt from being present in the workplace.  Bias rears its head when we assume that certain careers or positions are only for a certain group of individuals.  It’s present when job seekers are not given an opportunity to interview for a job based upon their “ethnic sounding names” listed on their resumes.  Bias also exist in the workplace when professionals are consistently trying to overcome stereotypes repeatedly expressed by their colleagues.  As career development professionals, it is imperative we understand the challenges bias creates for minoritized clients as they prepare for their job search and enter the workplace.  In this session, we will explore these challenges and discuss strategies you can use to help your clients.    


  • Recognize systemic practices that impede the job search process for minoritized clients
  • Develop an awareness of how personal bias impacts the ability to serve clients
  • Learn strategies to help clients address discriminatory practices in their job search and workplace setting

Karen Chopra, LPC, MCC, NCC, CCC: Salary Negotiations: Coaching Clients to Get the Best Deal (2.25 clock hours)

Karen James Chopra, LPC, MCC, NCC, CCC is the founder of Chopra Consulting for Consultants (www.KarenChopraConsulting.com), which helps therapists, counselors, coaches and other consultants create thriving businesses.  She also has a well-established career counseling private practice in Washington, D.C. (www.ChopraCareers.com), and has helped hundreds of clients with career exploration, job search and career management.  A former U.S. Government trade negotiator, she is the author of Coaching Career Clients on Salary and Other Workplace Negotiations and numerous other articles on the business and practice of career counseling. MCDA has honored her with both their Outstanding Career Practitioner and Lifetime Achievement awards. She received her M.A. in Community Counseling from the George Washington University, and her B.A. from the University of Virginia.   She also has a master’s degree from Georgetown University’s School of Foreign Service.

WEBINAR DESCRIPTION: In this two-part webinar, Karen Chopra will teach you how to become a salary negotiations coach for your clients. Learn how your clients can handle all those pesky demands for salary information without giving away crucial (and private) salary information. Feel confident handling salary negotiations at all levels of compensation.  This webinar is for career professionals of all types and at all levels.

Part 1. 

Understanding Leverage

Leverage is the key to negotiating success.  When our clients understand leverage, they are more likely take on the challenge of protecting their salary data.

Preparing for Salary Negotiations

We will cover where to find salary data, how to ask contacts and colleagues about salary information in a non-intrusive manner and explore the secrets of the 990.

Working with Recruiters

Recruiters are a special case, with special rules.  We will discuss how to determine what type of recruiter the client is dealing with and what type of information to share.

Getting Through the Interview

Everyone knows that you shouldn’t give out your salary history or requirements in the interview, but what is a client supposed to say when asked?  Learn the “Salary Dodge Three-Step” and your clients will know exactly how to handle those tricky questions.

Part 2. 

Handling Salary Data Requests

Clients are constantly being asked to disclose salary history and salary requirements in cover letters and online applications.  We will explore strategies to handle these inquiries.

What to Do When an Offer Comes In

Don’t say “yes”!  At least, not right away.  We will cover what to do when the client gets an offer, and how to set up the salary negotiation.

Negotiating the Offer

We will talk about how to push for more without pushing the employer away, and the final step that makes sure your client’s hard work has not been in vain:  getting the final offer in writing.


Participants will learn

  • The concept of leverage and how to protect and use negotiating leverage to improve salary offers.
  • How to dodge questions about salary requirements and history in job interviews.
  • How to push hard for a better offer while still holding onto the job offer.

Cori Shaff: Incorporating Strengths into Your Career Counseling and Coaching 

Cori Shaff, Strengths Certified Coach, serves as the Assistant Director for Outreach & Career Advising for Career Services at the University of Colorado, Boulder. She earned her B.A. in Communication from CU and a master’s degree in career counseling from Colorado State. She is passionate about helping students identify a path that incorporates their interests, passions, strengths, and skills. She uses a strength-based approach in her career advising, leadership, and supervision and leads the campus-wide effort to build a strengths based campus at CU Boulder. She facilitates customized and engaging workshops on engagement, career planning, and strengths to students, staff, and faculty. She was recently certified as a Gallup Certified Strengths Coach, and has participated in additional training from the Gallup Organization. Cori is a featured presenter for the National Career Development Association and has consulted across the country with clients such as: SUNY-Potsdam, Educase, Colorado School of Mines, Sheridan Community College, Colorado Early Colleges-Parker, and RMC Health.

WEBINAR DESCRIPTION: Much of education and career development focuses on ameliorating  or managing weaknesses. A more powerful approach is focusing on strengths. In this webinar you will learn more about the theory of using strengths in your work, how using strengths adds value to and for your clients, how identifying strengths can help you better understand and help your clients, and how to ask strengths based questions to draw out your students’ or clients’ strengths even when you or they don’t initially know what they are.

The webinar will also describe how she uses a strength based approached at her university, she will provide several resources to help you to implement a strengths based approach in your work.


  • Explain guiding principles of Strengths Theory
  • Understand why utilizing a Strengths Based approach in your work will be of value to your clients
  • Describe the 4 Domains of Strengths and begin to better understand your clients through this perspective
  • Ask your clients Strengths Based questions, even if you don’t know their top 5 Strengths

Edythe Richards, GCDF, CPRW, MBTI-MP, EQ-i 2.0: Emotional Intelligence: A Key Ingredient for a Successful Career

Edythe Richards, CPRW, GCDF, MBTI-MP, EQ-i has been an educator for 20+ years, specializing in career development for over 15 of those years.  She is a nationally-recognized expert on the Myers-Briggs Type Indicator (MBTI) and was one of the first 50 individuals worldwide to obtain the Master Practitioner credential. While Edythe has worked in private and public sectors, and in higher education for a number of years, her main interest in career development is helping midlife adults locate and sustain meaningful employment.

Edythe has been a featured speaker at many events in the greater Washington, DC Metro area where she leads workshops and seminars on resume writing, career transition, and job loss. Edythe has a Master’s Degree in Counseling as well as several industry certifications, including Certified Professional Resume Writer, Global Career Development Facilitator, Emotional Intelligence, and Myers-Briggs Master Practitioner.  Currently, Edythe works with MWAA in leadership development, training and coaching to equip teams with the tools necessary to manage change and improve employee engagement. She also oversees the website A Top Career (www.atopcareer.com) where she regularly blogs and produces podcasts. You can reach Edythe at edythe@atopcareer.com.   

WEBINAR DESCRIPTION: Emotional Intelligence, also known as EI or EQ, is a set of skills that help you navigate relationships, interact with others, and manage your own emotions. As you may expect, it includes elements such as empathy and self-awareness, but it also includes stress-management, flexibility, and assertiveness. Emotionally intelligent people have tremendous advantages that far outweigh people with high IQs, and thus it plays an important role in your career. This webinar will introduce you to the concept of EQ and its importance, and how it manifests in your daily life and career.


  • Develop an understanding of Emotional Intelligence (EQ)
  • Recognize the impact that EQ can have on your professional and personal life and that of your students and clients
  • Identify the 6 components and 16 elements of EQ
  • Consider how low-range, mid-range, and high-range EQ scores look in action

Bethany Mills, LPC, NCC: Benefits and Challenges of Alumni Career Development: Employing Best Practices

Bethany Mills, LPC, NCC joined the University of Georgia Career Center staff in June 2010 serving as the Career Consultant for the College of Education, undecided students and students in fine and performing arts before being name the Director of Alumni Career Services in June 2014. She is a Licensed Professional Counselor and is certified in the Strong Interest Inventory and the Myers-Briggs Type Indicator. She finds joy in helping UGA alumni navigate the career exploration process and providing the resources to help them reach success. She is a graduate of Mississippi State University where she earned her Master of Science in Counselor Education and her Bachelor of Science in Chemistry Education. Bethany is currently serving as the president of the Georgia Career Development Association, and was recently selected to join the 2018 NCDA Leadership Academy cohort.

WEBINAR DESCRIPTION: With almost 300,000 alumni at the University of Georgia (UGA), it can be difficult to serve all career-related needs – especially with a one-person office. While we cannot reach every alumnus, we can provide quality services and programming to engage our local alumni and those living all over the world. With the combination of in-person events and appointments, coupled with strategic virtual services, your alumni will gain the resources and tools to find meaningful work and grow as a professional. With some smart effort, you can learn to serve many hundreds of alumni each year through in-person and virtual counseling appointments and by collaborating with campus partners. Let me show you how.


At the end of this webinar, you will be able to:

  • Identify best practices to best meet the needs of your alumni audience
  • Brainstorm collaborations with both the local community and campus partners
  • Develop opportunities to engage alumni through webinars and other virtual networking event

Robin Schlinger, CFRW, CPRW, CMRW, CECC, JCTC, MCD: Helping Clients Secure a Federal Job (Two Part Series) 

The multi-talented and award winning resume writer, Robin Schlinger, holds the certifications of Resume Writer, Master Career Director , Certified Professional Resume Writer, Certified Master Resume Writer, Certified Electronic Career Coach, Job and Career Transition Coach, Entrepreneur Coach, and 360 Reach Branding Specialist. Robin has been coaching clients and adding value to Federal and Civilian resumes and other career marketing documents which get her clients the interviews and the job they want since 2001. She has helped thousands of Federal, Military, and non-government affiliated clients secure positions in the Federal government from the GS-4 to SES level. In 2006, she started her own company, Robin’s Resumes® (www.robinresumes.com and www.federalresumes.net) specializing in Federal, Executive, and Technical Resumes.

WEBINAR DESCRIPTION: In this two part webinar, Robing Schlinger takes us through  the ins and outs for federal job searching to better assure our clients are a good match, qualified, and present themselves accurately and powerfully to the hiring agency with a great resume. This webinar series presumes some prior knowledge of resume writing.

Part 1. 

How to find and match your clients to a Federal job:

  • Where to look for Federal jobs
  • 8 Steps to read and match your client’s background to a job announcement
  • Strategies if your client is not a match

Part 2.

Introduction on how to write Federal resumes:

  • Differences between civilian and federal resumes
  • How to read a job announcement to know what you need to write in the resume
  • Information required in the resume
  • Creating a resume questionnaire and getting answers from a client
  • Resume examples


At the end of this two-part series you will be able to:

  • Determine if your client is right for a Federal job
  • How to match your client to right Federal job
  • How to write a Federal resume that highlights your client’s knowledge, skills, and abilities, so they have the best chance to get the job they want

Jenn Long, NCC, NCC, JCTC/JCDC: Millennials Dominate the Workforce: How Do We All Survive and Thrive?

Jenn Long, NCC, JCTC/JCDC, MEd. is currently Director, Career Development Programs, Rich Feller & Associates. She is driven by a passion for helping people across all life stages to successfully and strategically navigate multiple career transitions, decision-making, and story-telling, Jenn is committed to expanding the reach, access, and impact of career development resources globally. With a lens toward cutting-edge trends and practices, Jenn seeks to keep clients and career professionals informed about navigating the new and ever-changing world of work.

As Director of Career Development Programs with Rich Feller & Associates, Jenn’s work is influenced by experience across higher education, business, consulting, and private practice work environments, as well as national leadership within the field of career development. Significant roles include: Manager of Career Counseling in the College of Business at Colorado State University, Career Counselor, Coach, & Consultant in Private Practice, Columnist and Past Editor, NCDA Career Developments Magazine, and 2015 NCDA Presidential Award Recipient.

WEBINAR DESCRIPTION: For the first time ever, we are faced with four generations in the professional workforce (soon to be five). By 2030 Millennials will make up 75% of the workforce, according to the Bureau of Labor Statistics. Major change is ahead! Millennials will both influence how we work, bringing new workplace behaviors and needs, and will be impacted by the rapidly changing world of work.

Career professionals have a significant and expanding role in understanding the implications of the Millennial mindset, workplace change, and the skills of the future to help all of our clients not just survive, but thrive in a Millennial dominated workforce.


At the the end of the webinar you will be able to:

  • Identify implications of four (soon to be five) generations in the professional workforce on our career development practices.
  • Gain insights into Millennial behaviors and needs, walking away with best practices for helping all of your clients thrive in a Millennial dominated workplace.   
  • Take away tips for how the “rules” are changing, looking at the impact of current and future work trends on our client’s career development and transition.
  • Understand critical “Human Skills” necessary for clients to succeed in the future workplace.

Vera Chapman, LPC, GCDF-I, CCC, CCSP: Job Search Strategies for International Students in Especially Challenging Times

Vera V. Chapman, Ph.D, LPC, CCC, CCSP is a Global Career Development Facilitator (GCDF-I) and Licensed Professional Counselor (MS) practicing both as a Career Advisor at Colgate University’s Center for Career Services and Career Consultant and Trainer in private practice. Her 10-year career as educator and career catalyst on diverse college campuses has focused narrowly on helping both international and domestic students strategically navigate global career paths. Originally from South Africa, Dr. Chapman’s research focuses on the psychosocial and career development of students who pursue international education, along with best practices for colleges and universities to foster such development. She serves as Co-Chair of the National Career Development Association’s (NCDA) Global Connections Committee, Associate Editor of the Journal of International Students, Reviewer for the Journal of Career Development, and Field Editor of NCDA’s Career Convergence web magazine. Vera holds a Ph.D. in Higher Education Administration and M.Ed in Mental Health Counseling from the University of Mississippi, and two Bachelor’s degrees from the University of Pretoria and Stellenbosch University in South Africa.

WEBINAR DESCRIPTION: International students face significant challenges and uncertainties in gaining employment within the United States – especially in light of recent legislative action. In this webinar, Vera will share strategies to help move international students forward in their career goals despite these challenges by covering such topics as: choosing appropriate and feasible opportunities, leveraging unique strengths in applications and interviews, employment eligibility and disclosing visa status, effective networking, engaging beyond the classroom, and population-specific resources and programs.


You will be able to:

  • Gain an enhanced understanding of the realities of the current job market for international students and barriers that exist unique to this population.
  • Implement tangible advising strategies to better assist international students during all phases of the job and internship search.
  • Outline strategies for best engaging international students through culturally-appropriate career services resources, initiatives, and programming.

Alberto Puertas, GCDF, CCSP: Practical Tips on Applying Career Development Theory in International Contexts: Implications for Helping Our International Students

Alberto Puertas, MS, GCDF, CCSP is a career/academic counselor for the University Advisement Center at Brigham Young University. His responsibilities include: serving as the International Advisement Specialist at BYU; teaching courses in career strategies, career exploration, and effective learning; mentoring students at risk, and assisting the University in promoting career development issues and objectives.

He has mentored many college students doing humanitarian work and internships abroad. He has presented workshops and seminars in the United States, Canada, Chile, Costa Rica, Mexico, Bolivia, Philippines, Paraguay, Haiti, and Peru. In his presentations and daily work, Alberto Puertas emphasizes the relationship between meaning, spirituality and career development. He also stresses the benefits and challenges globalization presents to vocational guidance in the international arena to this new millennium.

Alberto serves as a member of the Board of Governors for the Operation Underground Railroad and as the Vice President for the Liahona Children’s Foundation, organizations whose efforts benefit the less fortunate in developing nations.

Alberto earned a M.S in Counseling and Guidance from BYU.

WEBINAR DESCRIPTION: Career theories and practices have been crossing borders and cultures. For the most part they have their genesis in the United States and are influenced by our culture and economics. That’s not necessarily a negative. It becomes one if we don’t take into account the realities and context of the nation’s we influence around the world. For example, Career Construction (Savickas) Chaos Theory (Bright) Social Learning (Krumboltz) reach out to nations in their approach to career development but other modalities seem to be linear and not applicable in some circumstances.

There is a tendency in many developing nations to take any approach with roots in the U S. as the gospel revealed. There is also some propensity from our US colleagues to be condescending and somehow patronizing when presenting or working with native colleagues.

This webinar will discuss various career development theories, their applicability to various nations and cultures. Our presenter will provide tips for implementing various career development theories especially regarding cultural, gender and social-economic considerations.


At the end of the webinar you will be able to:

  • Articulate the need to adapt career theory to specific contexts as needed
  • Identify areas for needed adjustment related to cultural and societal parameters
  • Assess processes that meet the realities of the population we serve
  • Differentiate among various practices when dealing with different populations and apply accordingly
  • Gain new tools to implement when dealing with international students.

Susan Chritton, NCCC, CCC, PCC: Personal Branding – It’s No Longer An Option!

Susan Chritton, M.Ed., PCC, NCCC, is a Master Personal Brand Strategist, Executive Career Coach, and Personal Branding Certification Trainer. Susan is the author of “Personal Branding for Dummies.” She facilitates programs in Personal Branding, Strengths-based leadership, and career transition. She combines her skills as a Master Career Counselor and Professional Certified Coach to guide professionals toward a more authentic and meaningful career. Respected for her expertise and personal style, her clients appreciate her solid grounded approach and trust her direction through the personal branding process. http://susanchritton.com

WEBINAR DESCRIPTION: Why is personal branding so important in today’s workplace? Are you wondering what it might take to develop your personal brand? Why do you as a career professional need to understand how to incorporate it into the work you do with students and clients? Susan Chritton will present the basics of personal branding in a step-by-step solution.

Building a personal brand helps you create a clear and concise reputation as you enter or expand in the workforce. Your personal brand identifies those core pieces of yourself that you want to express and use in the world. Help your student, clients, and even yourself take advantage of a powerful person brand to get ahead in their careers.


At the end of the webinar, you will be able to:

  • State the characteristics of personal branding
  • List the three phases of personal branding
  • Apply the three phases with your students and clients
  • Communicate your brand online
  • Specify why LinkedIn is so important to your personal brand

Aaron Leson, CBSC, CCSP: X Marks the Spot: Gen X –The Forgotten Generation 

Aaron Leson,  CBSC, CCSP is the Director of Training and Development for TAD Grants, where he provides organizational training, leadership development, technical assistance coaching, program evaluation, and strategic planning services to workforce and career development practitioners across the country. He also serves as the Director of Credentialing for the National Career Development Association, providing professional development, publications, standards, and advocacy to practitioners and educators working in the career development field. With an MBA from Western Governor’s University and over twenty years of experience as an educator, coach, instructor, case manager, program manager, facilitator and professional speaker, Aaron has both the experience and the perspective to provide his audiences with relevant and dynamic material designed to equip them with the information and tools that they need to enhance both job performance and personal development, and to instill them with purpose and a renewed energy. 

WEBINAR DESCRIPTION: While all the world focuses on the good, the bad, and the ugly of Millennials in today’s workforce, there is an eerie silence when the discussion turns toward Generation X. 

According to the Pew Research Center  “Gen Xers are bookended by two much larger generations – the Baby Boomers ahead and the Millennials behind – that are strikingly different from one another. And in most of the ways we take stock of generations – their racial and ethnic makeup; their political, social and religious values; their economic and educational circumstances; their technology usage – Gen Xers are a low-slung, straight-line bridge between two noisy behemoths.”

They have a particular way of thinking about work and work – life balance. Their career needs and expectations are different from millennials and boomers. Join us for this exploration of the workforce’s forgotten generation, and learn how to empower and equip Generation X for success in their careers.


At the end of the webinar, you will be able to:

  • Gain a deeper understanding of Generation X’s background, character and working style.
  • Discover methods and techniques to facilitate effective career planning particularly helpful with Generation X.
  • Use practical tools to leverage the benefits of generational diversity in the workplace.

Dean DeGroot: Bully-Proofing the Workplace for Client Career Success

Dean R. DeGroot M.S. is a business consultant and licensed psychologist (MN).  He has been involved as a change agent for individuals and organizations for over 29 years.  Personal improvement, training, and psychological assessment/testing are areas in which Dean has made a difference.  As a solo business owner, Dean has found success over the years through partnering with various consultants, operating under the credo: partnership with others equals greater power and influence. 

Dean possesses a master’s degree in Behavior Analysis & Therapy from Southern Illinois University at Carbondale.  He has been involved in post-graduate work at the Carlson School of Management located at the University of Minnesota as well as coursework in counseling.  He has been a career development professional for over twenty-five years, with expertise in change management, personal improvement, corporate outplacement and career transition issues. 

Dean is currently proprietor of Innerview Consulting, where he conducts career/selection/organizational assessment, team building, one-to-one counseling and career transition workshops. He is also Past-President of the Minnesota Career Development Association and 2003 and 2017 recipient of the Marty Dockman Merit Award for contributions in the field of career development as well as the Jules Kerlan Outstanding Achievement Award in 2015, which recognizes significant contributions in the field of career guidance, counseling and development.  

 WEBINAR DESCRIPTION: No one is going to deal with meaningful work or attain career success unless they are in a work environment which enables trust, openness, and growth. If we are able to engender respect in the workplace, we create a climate of creativity and self-actualization. Unfortunately, workplace abuse imprisons people in a state of day-to-day survival, so we must educate ourselves and our clients in ways to move forward.

Numerous studies report that over 25% of employees are bullied at some point in their work life, and nearly 50% will witness bullying. This webinar will define bullying, provide guidance for employees who deal with daily fear from workplace bullying and share approaches with counselors who work with them. Specific interventions to use in the job search and on-the-job will be discussed.


At the end of this webinar you will be able to:

  • Identify what behaviors contribute to healthy versus toxic workplace environments as well as allow you to realize the consequences of disrespect and potential bullying.
  • Describe practical, actionable ideas for both assessing and dealing with workplace bullying.
  • Relate insights from research and best practices on dealing with abusive behavior.
  • Obtain at least 5 to 10 resources to turn to for further learning and support.

Vera Chapman, LPC, CCC, CCSP, GCDF-I: Helping Students Market Their International Education Experience

Vera V. Chapman, Ph.D, LPC, CCC, CCSP is a Global Career Development Facilitator (GCDF-I) and Licensed Professional Counselor (MS) practicing both as a Career Advisor at Colgate University’s Center for Career Services and Career Consultant and Trainer in private practice. Her 10-year career as educator and career catalyst on diverse college campuses has focused narrowly on helping both international and domestic students strategically navigate global career paths. Originally from South Africa, Dr. Chapman’s research focuses on the psychosocial and career development of students who pursue international education, along with best practices for colleges and universities to foster such development. She serves as Co-Chair of the National Career Development Association’s (NCDA) Global Connections Committee, Associate Editor of the Journal of International Students, Reviewer for the Journal of Career Development, and Field Editor of NCDA’s Career Convergence web magazine. Vera holds a Ph.D. in Higher Education Administration and M.Ed in Mental Health Counseling from the University of Mississippi, and two Bachelor’s degrees from the University of Pretoria and Stellenbosch University in South Africa.


Despite rising concerns about the lack of practical training of new graduates, research indicates that participating in education abroad experiences often supports multidimensional growth in areas directly relevant to employability. Unfortunately, students often struggle to discern and effectively articulate the value added by such experiences in ways employers find compelling. 

In this webinar, Vera Chapman will unpack the “so what?” of international education participation and share strategies to help students better leverage these experiences for career success – a process that begins pre-departure and spans well past their return home.  


Following the webinar, you will be able to:

  • Understand the psychosocial and career developmental gains that are typical for students who participate in international education experiences
  • Gain practical strategies for helping students to translate their experiences into transferable skills, and
  • Gain practical strategies for helping students to leverage these experiences in the job search process, including: resumes, cover letters, interviews, etc.

Herky Cutler, CDP: The Power of Music as a Career Development Tool

Herky Cutler is a speaker, consultant, author and facilitator with a Master’s Degree in Human Resources specializing in Organizational Development.  He is also a certified Career Development Professional.

Herky is author of Get F.I.T. Go Far: 15 Things Leaders Absolutely Must Do To Increase Organizational Performance and he specializes in Leadership Training,  Managing Multi-Generations,  Team Building,  Career Development,  Customer Service and others.  He is a highly sought after consultant to organizations on strategic planning, organizational fitness, capacity building, staff/management relations, employee attraction and retention, team building and conflict resolution.

When he was 4 years old, he took the family boat and rowed it out into the middle of a lake. When his family noticed he was gone, they frantically searched for him and someone noticed where he was. They went to get him in a powerboat, and when they pulled up beside the rowboat, Herky had a huge grin on his face. He has been rowing boats out into the middle of lakes ever since.

WEBINAR DESCRIPTION:  Music plays a huge role in society. We use music in so many different ways in our lives; to relax, to escape, to wake up, to motivate, to forget about problems, to create identity, to dream, to mourn, and so many others.

Plato said: “Music is a moral law. It gives soul to the universe, wings to the mind, flight to the imagination, a charm to sadness, gaiety and life to everything. It is the essence of order, and leads to all that is good, just, and beautiful, of which it is the invisible, but nevertheless dazzling, passionate and eternal form.”

Music is universal and found in every culture. It is known to have a soothing effect on the spirit, and to stimulate intellectual development. Studies have shown that music can increase mathematical ability, reading comprehension and reasoning skills. Why not extend its use to the career planning process? In this Webinar, Herky will share a variety of ways to use music as a career development tool; to engage clients, to motivate clients, and to assess their interests, values and passion. Participants do NOT need to have any musical talent whatsoever!


At the end of the webinar, you will be able to:

  • Engage clients in a new and innovative way
  • Expand your repertoire of informal assessment tools
  • Provide clients with new ways to “tell their story”

Spencer (Skip) Niles: The Action-Oriented Hope Model of Career Development

Spenser G. Niles began his appointment as Dean for the School of Education at The College of William & Mary in July of 2013.  Prior to being named Dean for the SOE, he was Distinguished Professor and Department Head for Educational Psychology, Counseling, and Special Education at the Pennsylvania State University.  He also served as Director of the Center for the Study of Career Development and Public Policy at Penn State.  Prior to joining the faculty at Penn State, he was a Professor at the University of Virginia for 13 years and also served as Assistant Dean for the Curry School of Education at UVA.

Dean Niles is the recipient of the National Career Development Association’s (NCDA) Eminent Career Award, a NCDA Fellow, an American Counseling Association (ACA) Fellow, the recipient of ACA’s Thomas Sweeney Visionary Leadership and Advocacy Award, President’s Award, David Brooks Distinguished Mentor Award, Extended Research Award, and the University of British Columbia Noted Scholar Award.  He served as President for the National Career Development Association and Editor for The Career Development Quarterly and the Journal of Counseling & Development and currently serves on numerous journal editorial boards.  He has authored or co-authored approximately 130 publications and delivered over 125 presentations on career development theory and practice.

Dean Niles received his undergraduate degree is in Elementary Education from Bloomsburg University and his teaching career began in the Rochester, New York public schools. In addition to his work in education, Dean Niles has worked in a variety of community social service agencies and other university settings. His master’s degree is from Lehigh University, and his doctoral degree is from Penn State University.

WEBINAR DESCRIPTION:  Most of us would agree that having a sense of hope is critical to positive career and educational planning.  Without it, there is no reason to expect anyone to become actively engaged in the planning process.  In fact, many young people who leave school early do so because they have no hope that their school experiences will lead to meaningful future opportunities.  Hope, however, is necessary but insufficient for focused planning.  There are macro-steps related to the career self-management process that drive effective planning.  We identify those macro-steps as: engaging in self-reflection, developing self-clarity, creating a meaningful vision of one’s future possibilities, making goals and identifying plans, taking action, and adapting to new information as a result of the actions one has taken.  This lifelong process grounded in action-oriented hope constitutes the core of the action-oriented hope model of career development.

This webinar introduces participants to this model, provides interventions connected to each step, and offers a case study for applying the model with a career counseling client.


As a result of participating in this webinar, learners will:

  • Understand ways in which hope is core to career development.
  • Learn the theoretical foundations for the action-oriented hope-centered model.
  • Be able to apply this model with their clients.
  • Integrate the Hope-Centered Career Inventory into career counseling interventions.

Marie ZimenoffMarie Zimenoff, NCC, NCRW, CCMC, MRW:
Using the Resume Development Process as a Career Coaching/Counseling Tool

 As CEO of Career Thought Leaders Consortium and the Resume Writing Academy, Marie Zimenoff trains career professionals around the globe in resume writing, career coaching, and business development. She has delivered hundreds of career and leadership development programs, designed curriculum, and provided staff training in workforce, corrections, university, community college, and business environments. She is a frequent presenter at national conferences for NCDA, NAWDP, and The NRWA. Marie holds a Master of Education degree in Counseling and Career Development from Colorado State University and numerous resume writing, coaching, and branding certifications. She served as President of the Colorado Career Development Association (2010–2011) and The National Resume Writers’ Association (2012–2013). Certificationd include, Master Brand Strategist, Master Resume Writer, Certified Executive and Leadership Development Coach, Certified Career Management Coach, and the National Certified Resume Writer.


The resume-development process opens the door for many conversations crucial to a candidate’s job search success. From determining and articulating their unique value to addressing a gap – discussion that drive resume content also permeate the search process and can undermine success. This webinar will help you apply your counseling/coaching skills to make the resume-development process transform a candidate’s job search approach, uncover and address underlying causes of failure, and build confidence to improve their results.


Participants will gain tools and strategies to use the resume development process to:

  • Improve focus and job search outcomes
  • Create a marketing plan and proactive job search
  • Grow candidate confidence and ability to articulate their brand
  • Uncover branding and interview mistakes the candidate is making during their search

chaz austinDr. Chaz Austin: How to Find Work – and Keep Finding Work for the Rest of Your Life

Dr. Chaz Austin is a recognized authority in Career Packaging & Marketing. His most recent book is “101 Ways to Find Work . . . and Keep Finding Work for the Rest of Your Career!”, published by Cengage PTR. “Creating a Career Plan,” an online course he created, wrote and teaches, is available on lynda.com: http://goo.gl/IFMDCj

He has presented papers on career training and development to: the National Association of Women MBAs, the Association for Business Communication, the National Council for Workforce Education, the Society of Educators and Scholars, the International College Teaching and Learning Conference, the California Placement Association, and the Global Conference on Education (where he was keynote speaker).

He has served as: Director of Career Development at Musicians Institute in Hollywood, Career Resource Specialist for Business Students and Alumni at Woodbury University in Burbank, MBA Career Development and Employer Relations Manager at Pepperdine University’s Graduate School of Business and Management, and Director of Placement at Video Symphony in Burbank. 

Dr. Chaz has taught business and communication courses at institutions of higher learning in southern California, including: the Fashion Institute of Design & Merchandising, Phillips Graduate Institute, The Art Institute – Hollywood & Los Angeles, Glendale Community College, Chapman University, and Loyola Marymount University.

He holds a Doctorate in Organizational Leadership from the Graduate School of Education and Psychology at Pepperdine University.

WEBINAR DESCRIPTION: In the workplace of the 21st Century, corporate loyalty is essentially dead. Not all of us realize that we are all freelancers — always having to hustle for the next project, the next gig, the next client. Often we are surprised when, at a moment’s notice, we find ourselves in the unhappy position to look for the next job.

Although the size of the freelance or gig workers is not accurately known, workforce analysts and economists agree that the number of freelancers is increasing and will continue to do so in the foreseeable future. This webinar will help prepare you, your students, and clients and other job seekers to navigate this new world, including how to define, articulate – and then market – their personal brand.


At the conclusion of this webinar, you will be able to help students and clients

  • Understand the need to have self-marketing become second nature
  • Learn to determine, articulate and sell their individual brand
  • Appreciate the fact that you are your own business – and strategize building and sustaining it using the Multiple Income Streams Approach

 carmen croonquistCarmen Croonquist: Positivity for Enhanced Career Success

Carmen Croonquist, MS Guidance and Counseling, is President of Intentionaliti Coaching & Consulting Services in Hudson, WI. Her other certification include Certified Personal Branding Coach, Certified John Maxwell Coach, Certified Brain-Based Success Coach, Certified ThetaHealer Practitioner, and the Certified Personal Branding Coach. She also serves as Director of Career Development & Coaching and is a core faculty member at Adler Graduate School in Minneapolis, MN. Carmen’s work has spanned a wide array of industries and clientele.  In 2008 Carmen was awarded the Jules Kerlan Lifetime Achievement Award by the Minnesota Career Development Association for her extensive contributions to the field.  A pioneer in the area of career portfolios, she was referenced by Richard Bolles in the 2007-2009 editions of “What Color is Your Parachute?” as a thought leader in the arena of utilizing portfolios for career enhancement and personal branding.  Carmen’s work has led to keynote presentations nationally and internally on a wide array of career/life topics such as creating a “life by design,” career portfolios, personal branding, maximizing your strengths, navigating career/life transitions, and embracing uncertainty.  

WEBINAR DESCRIPTION: Germaine to the process of career counseling is helping individuals, despite their circumstances, gain the clarity, resources, and strategies to make smooth transitions to their next endeavors in life. Many career practitioners are inundated with clients who are coming to terms with fear, uncertainty, frustration, and grief. At times, it can be easy to feel disempowered, stressed and discouraged by the multitude of issues that arise. Yet, the career practitioner’s own mindset and well-being is an important aspect of the client’s journey.  Drawing from the theoretical framework of Alfred Adler and other leaders in the positive psychology arena, participants who register for this webinar will learn practical tips and tools to construct their own recipe for maintaining positivity and wellness. The result: career practitioners who feel happier and lighter are more focused, connected, and effective with their clients!


  • Provide a theoretical backdrop of Alfred Adler’s perspective on positive, practical psychology and its applications to career development.
  • Explore the impact of career development practitioners’ expectations on their clients.
  • Provide holistic approaches that help individuals maximize their positive mindset and well-being during times of career transition.

Jennifer DelcorsoJenn Linnekaste, LPC formerly Del Corso: Counseling Clients Through Work Traumas and Unexpected Career Transitions

Jennifer Del Corso, Ph.D., is a Licensed Professional Counselor in private practice and Lecturer at Old Dominion University where she teaches career counseling and development to student athletes and masters in counseling students. Jennifer consults with professional and collegiate football players working through career transition; and has published and presented extensively nationally and internationally in the in the area of career adaptability, work traumas and career transitioning. Her most recent book chapter was published in APA’s Handbook on Career Interventions. She currently serves on the Editorial Board for Global Journal of Counselling and Guidance and has been a guest reviewer for the Journal of Vocational Behavior.

WEBINAR  DESCRIPTION: Unexpected career transitions and work traumas trigger grief responses, confusion, uncertainty, and sometimes a loss of identity in clients.  This webinar will help career counselors understand what incidents can lead to unexpected career transitions and how they can help their clients manage their losses through career construction counseling.


As a result of this webinar, participants will be able to:

  • Identify events that can result in an unanticipated career change and how to support their clients
  • Understand the unique impact unexpected career transition have on an individual’s career development
  • Help individuals proactively construct their careers and make meaning from their loss

Wendy LaBenne, NCC, MCC: Networking for Introverts: Tips and Techniques for Career Counselors

Wendy LaBenne has worked in the career development field over 10 years and currently serves as a Workforce Development Coordinator in the College for Public Health and Social Justice at Saint Louis University (SLU). Wendy is an active member of the National Career Development Association (NCDA). She was selected participate in the association’s Leadership Academy which recognizes individuals with leadership potential for the association. Recently, she was elected to the NCDA Executive Board as State Trustee. Additionally, she has written several articles for the association’s newsletter and has presented at the national conference multiple times. Wendy served as President of the Missouri Career Development Association in its second year and her team was recognized with the outstanding State Career Development Association award by NCDA.

Wendy received her Master of Science in Education in Counselor Education from Southern Illinois University Carbondale. She also holds a Master of Arts in Human Resource Development and Management from Webster University. She is a National Certified Counselor (NCC) and a Master Career Counselor (MCC).

WEBINAR DESCRIPTION: As career development professionals, we can inform our clients about the virtues of networking to find the best opportunities; however, some clients with whom we work find this task daunting at best and petrifying at worst. 

This webinar will focus on what career development professionals can do to help clients who are not networking naturals develop this skill and become experts.  During the webinar, participants will learn the unique strengths and challenges of introverts and how to integrate those into an effective networking strategy for the client.  The webinar will look at common thoughts hindering clients from initiating networking skills. Additionally, participants will learn networking techniques and tools that will appeal to their more introverted clients. Our time together will provide a venue for career development professionals to discuss our best practices with this population and obtain additional resources to inform further on the topic.


As the end of this webinar you will be able to:

  • Identify the unique strengths and challenges facing introverts
  • Receive networking techniques that introverts may find appealing 
  • Obtain further resources on this topic

Robin1aRobin Schlinger CFRW, CPRW, CMRW, CECC, JCTC, MCD: How to Create a Resume that Beats the ATS Barriers

Resume Writer (CFRW), Master Career Director (MCD), Certified Professional Resume Writer (CPRW), Certified Master Resume Writer (CMRW), Certified Electronic Career Coach (CECC), Job and Career Transition Coach (JCTC), Entrepreneur Coach, and 360 Reach Branding Specialist, Robin Schlinger has been coaching clients and adding value to Federal and Civilian resumes and other career marketing documents which get her clients the interviews and the job they want since 2001. She has helped thousands of Federal, Military, and non-government affiliated clients secure positions in the Federal government from the GS-4 to SES level. In 2006, she started her own company, Robin’s Resumes® (www.robinresumes.com and www.federalresumes.net) specializing in Federal, Executive, and Technical Resumes.

 In 2013, Robin was invited to speak about resumes for the Fox News Career Channel. In addition, Robin spoke on Applicant Tracking Systems (ATS) resumes at the Career Directors International Conference in Orlando. She also spoke on ATS for  CareeRealism and National Career Summit. Her work on ATS was published in 101 Great Ways to Compete in Today’s Job Market and, most recently, in the Career Planning and Adult Development Journal. US News and World Report covered her work on ATS in a feature article.


Applicant Tracking Systems (ATS) are automated screening program that review resumes for compatibility with the job. Not knowing how these systems work can be a barrier to job seekers who don’t know how to craft their resumes to pass the Applicant Tracking System (ATS) “gatekeeper.” Attendees of this webinar will learn how to develop a human-friendly and ATS-friendly resume.


You will be able to

  • Gain a solid understanding of how Applicant Tracking Systems (ATS) work and what you must know.
  • Learn how to avoid Applicant Tracking System (ATS) pitfalls.
  • Determine how to incorporate keywords and phrases for Applicant Tracking System (ATS) Resume Formats.
  • Secure a template that works for both Humans and Applicant Tracking Systems (ATS)
  • Receive valuable tips on helping your clients leverage the ATS to stand out as a qualified hire.

SusanRBarclaySusan Barclay, PhD, LPC, NCC: Schlossberg’s Career Transition Theory with a Twist: Turning Transition into Triumph

Susan R. Barclay, LPC is an assistant professor in the Department of Leadership Studies at the University of Central Arkansas (UCA), where she coordinates and teaches across the College Student Personnel Services and Administration (CSPA) graduate program. In addition, Susan teaches in the School Counseling graduate program and the Leadership Studies doctoral program at UCA.

Susan received her Master of Science in Professional Counseling from Georgia State University and her doctorate in Higher Education from The University of Mississippi. She holds licensure as a licensed professional counselor in both Arkansas and Mississippi, is a national certified counselor, an approved clinical supervisor, and is certified in general mediation.

WEBINAR DESCRIPTION:  Due to the complexity of career transitions, the goals of career specialists should be to help clients improve their situation and strengthen their strategies for coping. In doing so, transitioning career clients are better able to reimagine life’s possibilities. Because transition occurs at various points through the career life,  application of Schlossberg’s theory – with a twist – is appropriate for all career clients, including those who are preparing for their first job, those who are changing careers, or those who entering into their encore careers.

Though many career counseling models and interventions exist, this presentation will offer attendees a model that utilizes the framework of Schlossberg’s transition theory, but implements a fresh perspective of Schlossberg’s Four Ss. Schlossberg (2011) described the Four Ss as the prospective assets or scarcities humans bring to every transition, including career transitions. Although specialists use the Four S model to identity client assets and deficits, the presenter will teach attendees how to use the Four S model in developing creative interventions that will aid career clients with improving their situation, strengthening their self-resilience, increasing or strengthening their support, and strengthening strategies for coping with transitions.


Attendees will be able to:

  • Articulate the tenets of Schlossberg’s theory
  • Recognize client resources and deficits using Schlossberg’s theory
  • Use Schlossberg’s Four Ss as a framework in developing creative interventions for aiding career clients through transition
  • Develop their own creative interventions applicable to their particular settings

susan joyceSusan P. Joyce: How to Identify and Avoid Scams in the Job Hunt

Susan P. Joyce is the owner and editor of two of the Forbes’ Top 100 Websites for Your Career, Job-Hunt.org (since 1998) and WorkCoachCafe.com (since 2011). Building on her experience in military intelligence (United States Marine Corps), Human Resources (Harvard University), and information technology (Digital Equipment Corporation), Susan began studying, writing, teaching, and speaking about the field of smart and safe online job search in 1995. She is a veteran of two corporate layoffs and has seen the tragedy that follows job loss, particularly long-term job loss. In her spare time, Susan contributes to the HuffingtonPost.com and LinkedIn.com blogs.

Susan has a Bachelor of Science in Education from the University of Nebraska, Lincoln, and an MBA, with honors, in Information Systems from Boston University. Since 2011, Susan has been affiliated with the MIT Sloan School of Management, as a Visiting Scholar since 2013, focusing on research into effective job search methods with Professor Ofer Sharone.

WEBINAR DESCRIPTION: Have you ever had students or clients scammed when they visited what seemed like a legitimate job site? Maybe it has happened to you. 

The scammers of the world see the Internet as a golden opportunity to expand their marketplace and make money off of your honest mistakes.  Don’t let them do it!

Job seekers are typically anxious people who may be willing to ignore caution (or common sense) in the interest of housing and feeding their families. In this session, we will explore the characteristics of job scams, how to avoid the scam jobs on the web, plus how to spot job scams in email and social networks. Learn what to avoid by becoming informed on how to recognize job scams and fake jobs.


At the end of the session you will be able to:

  • Review examples of job scams that might fool you.
  • Recognize fake job boards.
  • Avoid employer/corporate identity theft.
  • Analyze job postings to determine if it is legitimate or not.

Shirley Rowe, CCSP, GCDF-I: Riding the Wave of Social Media for a Successful Job Search

Shirley RoweM.Ed., CCSP, GCDF-I, is the 2018 recipient of NCDA’s Outstanding Career Practitioner Award and has been a higher education career advisor for more than 20 years. Shirley has now turned her expertise to Front Rowe Consulting, firm offering training, career management, writing and speaking services. A coach, educator, writer, and instructional designer, she brings a wealth of knowledge into her role as a career development practitioner and about incorporating new ways of using technology in the delivery of career services. Shirley has served on the NCDA’s FCD Advisory Council, most recently as the chair. Shirley earned her Bachelor’s degree from Excelsior College and her M.Ed. in Educational Technology from The University of Texas at Brownsville. 

She has presented at both national and local conferences on topics including LinkedIn, survey development, the Power of Social Media and the use of technology. Connect with Shirley through LinkedIn at www.linkedin.com/in/shirleyrowe or email her at shirleyrowe3930@gmail.com.

DESCRIPTION: Social media is fast becoming an essential component of the job search – LinkedIn, Facebook, Twitter, Pinterest, Skype, YouTube and more. But how do you know which tools to use? Join us for an overview of some of the most beneficial tools and latest trends to find out why they are important to a successful job search.


Attendees will

  • Recognize the power of social media
  • Identify at least six social media tools that are useful for a job search
  • Be able to use/teach the primary tools of LinkedIn, Facebook, Twitter
  • Be familiar with mobile job search apps
  • Understand the concept of social media recruiting from the recruiter’s perspective and its impact on the job search
  • Be aware of the latest trends in using social media for a job search

Roberta Neault NewRoberta Neault, CCC, CCDP, GCDF-i: What We Don’t Know May Hurt Someone Else: Ethically Supporting Diverse Clients

Roberta NeaultPhD, CCC, CCDP, GCDF-i, is an award-winning leader in the career development sector, in Canada and internationally, served on the board for the Career Counsellors Chapter of CCPA, and is currently past president of the Counsellor Educators and Supervisors chapter of the Canadian Counselling and Psychotherapy Association. Her Masters degree was in Counselling Psychology and her PhD in Educational Psychology; her research in both degrees focused on career development. Roberta is a counsellor-educator, career practitioner, researcher, author, keynote speaker, and corporate consultant who brings a holistic perspective to individual and organizational career development challenges. She has worked with diverse groups in more than 70 countries. Holder of certifications in counselling and career development, and with specific training in e-learning (e-course design, e-teaching, e-career coaching) and working with Indigenous populations, Roberta’s  leadership in career development has been heralded by international organizations who have honored her with many awards.


Although ethical practice for career development facilitators and counsellors requires that we not work beyond our level of competency, many who practice within the career development sector acknowledge limited skills and knowledge related to diversity. In our rapidly changing and increasingly interconnected global workplace, it’s not uncommon to find ourselves encountering clients from diverse groups that we’ve never been trained to serve. However, it’s not until we stumble or have gaps in our knowledge, skills, or attitudes pointed out, that we move into the “conscious incompetence” zone – an uncomfortable and sometimes embarrassing place to be. Awareness is the first step to change. Diversity awareness initiatives are offered in many organizations and at most career development conferences there are workshops and presentations on diversity-related topics. However, many who could benefit from such training fall within the “unconscious incompetence” stage (i.e., they don’t yet recognize their skill gaps so they don’t see these sessions as personally relevant). In this session, learn about the diversity-related skills disconnects amongst career practitioners that were identified in recent research. Also learn what recent immigrants reported about the career development professionals they encountered in their quest for recognition of their foreign credentials. Brief examples of recent initiatives to build welcoming workplaces for diverse employees and to equip newcomers to re-establish their careers will also be shared.


Participants will learn to:

  • Recognize and acknowledge gaps in their cultural competency to provide effective career development support
  • Navigate the 4 stages of learning, to  strategically build cultural competencies
  • Provide ethical and appropriate career services to more effectively serve diverse clients

Deidre photo smallDeirdre Pickerell,PhD, CHRP, GCDF-i: Integrating Assessments into Career Conversations

Deirdre Pickerell, PhD, CHRP, GCDF-i has over 20 years’ experience in the fields of career development, adult education, and human resource management. She has made significant differences within the career development sector – locally, nationally, and internationally – through innovative program design and selfless leadership, consulting, and mentoring throughout the sector. Deirdre is the 2014 recipient of the Stu Conger Award for Leadership in Career Development and Career Counselling.


 An essential step when using assessment tools is debriefing the results with your client, highlighting specific details and integrating overall patterns and themes in a focused conversation. This webinar will review 10 tips for integrating assessment results into career conversations to help clients build and grow their careers effectively. Participants will learn the dangers of over-interpreting and explore how to set goals and action plans.


  • The importance of appropriate assessment tool selection
  • How to interpret results within the context of the assessment goal
  • The dangers of over-interpreting results
  • How to set goals and action plans.

Amy Landesman photoAmy Landesman: Helping Individuals with Incarceration Histories Land the Job

Amy Landesman, M.A, Rehabilitation Counseling President of Amy Landesman Consulting, provides an array of services to community-based organizations and the public sector including program design and implementation; staff training, curriculum design and facilitation strategies; management coaching, leadership development and team building; and meeting facilitation, retreats and conferences. 

She previously served as the Executive Director of Workforce Professionals Training Institute (WPTI), a non-profit training and technical assistance organization devoted to strengthening the field of workforce development. Under her leadership, WPTI tripled its training staff, created scores of training workshops, and developed customized training and consulting packages for organizations within and outside of the New York City metropolitan region. 

While at Workforce Professionals Training Institute, Ms. Landesman co-developed and facilitated a 28 hour training on the topic of employment and individuals with incarceration histories as well as co-led the efforts for the organization to publish Getting the RAP Down: Employment Strategies for New Yorkers with Criminal Records.  More recently, Ms. Landesman co-facilitated a five session, 7.5 hour webinar for the National Association of Workforce Development Professionals titled Breaking Barriers: From Incarceration to Employment.

Prior to WPTI, she was the Director of Training & Technical Assistance at NADAP. While at the National Center on Addiction and Substance Abuse at Columbia University (CASA), she developed and conducted trainings for BizLink, a national project that linked employers with social service providers, and co-produced a series of training manuals and a video for employers who have hired individuals in recovery. 

Amy completed the Columbia University Business School Senior Leadership Program for Non-Profit Professionals. She received her Bachelor’s degree in Psychology from SUNY-Albany and her Master’s degree in Rehabilitation Counseling from New York University. Contact her at amy.landesman@gmail.com.


Job seekers with incarceration histories often find entering or re-entering the job market a daunting task.  Career advisors often find this to be one of the more challenging populations to advise or assist in their job search efforts.  A lack of previous or recent experience due to incarceration, external barriers, legal obstacles and the stigma that faces this population may require a different approach.  This webinar will provide a basic overview of legal issues and job search strategies career specialists can utilize in helping their job seekers.


  • Help job seekers understand what employers can see about their criminal histories, and what protections against discrimination they may have
  • Create an impressive resume that will stand out, regardless of the applicant’s background
  • Minimize the impact of incarceration or unemployment on the resume
  • Create a customized narrative about each job seeker’s conviction history that moves employers from the negative to the positive
  • Give job seekers the specific phrase they should put in the criminal history question box on an application
  • Train job seekers in how to present an honest, appealing answer about their conviction history in an interview

Louise Kursmark, MRW, CPRW, JCTC, CEIP, CCM and Wendy Enelow, CCM, MRW, JCTC, CPRW: Building a Profitable Private Practice in the Career Development Industry

Wendy EnelowWendy Enelow, CCM, MRW, JCTC, CPRW Wendy Enelow’s ultimate legacy will be her impact in professionalizing the resume writing industry. Acknowledged as one of the world’s preeminent resume writers, she started her resume business 34 years ago, when few people had heard of professional resume writers. Through her extensive outreach and educational offerings, she has helped transform the resume writing industry into the mainstream, helping resume writers build successful ventures and, in turn, guide their clients to job search success. Wendy is Co-Founder and Director of the Resume Writing Academy, the world’s first comprehensive resume training and certification company. RWA has raised the bar for resume professionals around the world, setting expert standards for performance for writers in the US, Canada, Europe, Africa, and the Middle East. Wendy is also the Founder and Executive Director of the Career Thought Leaders (CTL) Consortium, a think tank for the now, the new, and the next in careers. CTL hosts a number of events each year, most notably the CTL Annual Conference and Global Career Brainstorming Day (events in the US, Canada, UK, Australia, and Russia). Wendy has authored 20+ books on resumes, cover letters, keywords, and entrepreneurship; she is the Job Front columnist for the American Legion magazine for the past 6 years; she has been frequently quoted in major media including The New York Times, Wall Street Journal, Time Magazine, and scores of other print and online sources. She has spoken to audiences throughout the US.

Louise Kursmark

Louise Kursmark, MRW, CPRW, JCTC, CEIP, CCM One of the leading resume experts in the United States, Louise Kursmark is the author of 20 books on resume writing and career management and is Co-Founder and Director of the Resume Writing Academy, the nation’s most comprehensive training program for resume professionals. She was the first person worldwide to earn the prestigious “Master Resume Writer” credential and is a 6-time “Best Resume” award winner. In her private practice, Best Impression Career Services, which she has owned and operated for 30 years, she works exclusively with senior-level executives. Louise is also an Executive Director of the Career Thought Leaders Consortium and its annual events for career professionals – an industry conference (March/April) and Global Career Brainstorming Day (November). She also serves as Director of BlueSteps Executive Career Services. She has written hundreds of articles and been quoted in dozens of media stories. A frequent presenter to corporate, recruiter, job seeker, and career practitioner audiences, she enjoys speaking about cutting-edge resume concepts, interview techniques, career marketing practices, and entrepreneurial success strategies to help advance the careers of her colleagues and clients.  


In private practice, it’s not enough to be a great coach, counselor, resume writer, or career development expert. You must also be a master of business development, sales, project management, marketing, finance, strategic planning, and all of the other “hats” that entrepreneurs wear. In this webinar, two entrepreneurs – each in private practice in the careers industry for more than 30 years – will share proven tips and techniques for building your private practice into a thriving, profitable, sustainable business.


  • Understand the difference between marketing and sales and how to do each effectively.
  • Master a key element in business profitability and sustainability: client relationship management.
  • Generate passive income through products and alliances.
  • Learn to create processes, set boundaries, and operate your business so that it works for you as well as your clients.
  • Gain control over your finances by understanding pricing, profitability, and money management.
  • Explore ideas for expanding your business through contractors and vendors.

NancyJMillerNancy J. Miller: 10 Ways to Model a Healthy Lifestyle for More Effective Career Services

Nancy J. Miller, M.S. is a Career Counselor/Certified Life Coach at Creative LifeWork Design. She is author of the books, Fire Up Your Profile For LifeWork Success and Vegetable Kids in the Garden promote healthy relationships, lifestyle, self-esteem.  She is an Associate Editor for Career Convergence web magazine, has written numerous professional articles, and gives presentations at conferences and community events on healthy lifestyle and career success. Nancy uses a holistic practical approach to coaching entrepreneurs, professionals, and writers to create business and career success in harmony with their strengths, values, and lifestyle. Contact Nancy at, success@nancyjmiller.solutions; visit her website www.nancyjmiller.com; like her Facebook page, Creative LifeWork Design/Teal; and connect with her on Linkedin/clwd08.


A healthy lifestyle is one of the best investments you can make for your own career and for your clients. As a service professional, you must take care of yourself before you can help others. When you model a healthy lifestyle, your clients learn to show the energy and the robust glow that attracts people and makes employers want to hire them.


In this webinar Nancy will motivate you to learn and practice:

  • Elements of a healthy lifestyle.
  • Stress-reducing habits and how to make time for them.
  • Ways to make healthy choices a fun and easy part of your life and career.

Miriam SalpeterMiriam Salpeter: Proven Social Media Strategies to Help Your Students and Clients Land a Job Faster

Miriam Salpeter, M.A., is a social media strategist, job search coach, speaker, author and founder of Keppie Careers (www.keppiecareers.com), a consultancy serving job seekers and business owners. Top media outlets, including Forbes, CNN, The Wall Street Journal, The New York Times, Business Insider and others recognize her as an expert resource for job seekers and entrepreneurs. Author of Social Networking for Career Success (in its second editionand co-author of 100 Conversations for Career Success and Social Networking for Business Success, Miriam is well known as a go-to expert and consultant regarding job search and social media. Forbes named Miriam’s blog a “best career resource” and she authors columns for U.S. News & World Report and AolJobs.com. CNN called her a “top 10 job tweeter you should be following,” CEO World Magazine named her to their list of “Brilliant And Successful Career Experts to Follow on Twitter” and Mashable.com selected Miriam as a “top 5 Twitter Influencer for job seekers.” She is 

a Preferred Partner Career Coach for the Alumni Association of the University of Michigan, where she earned her B.A. Before entering the career field, Miriam worked on Wall Street for three years. She left her Vice President role to earn an M.A. from Columbia University with a focus in career advisement. Before launching her own business, she headed the career services program at the Rollins School of Public of Emory University for six years. In addition to LinkedIn, feel free to connect with Miriam on Twitter @Keppie_Careers, Google+ (+MiriamSalpeter), Facebook (Keppie Careers) and Pinterest (http://www.pinterest.com/miriamsalpeter/).


When clients or students ask why they should use social media and what they can do to be found online, what should you tell them?


In this session, Miriam Salpeter will explain:

  • Why social media is important for job seekers, and how the new work reality makes it important for those who may not even be looking for a job right now.
  • Specific tactics to help clients create magnetic bios to be found by their target audiences online.
  • Best practices for demonstrating expertise and growing online networks via LinkedIn, Facebook, and Google+

Laura LabovichLaura Labovich, JCTC, CARW, CMRW, Certified Reach Strategist:  How to Communicate for Success in the Job Search

Laura M. Labovich is the CEO of The Career Strategy Group, a career management and outplacement firm in Bethesda, Maryland, that offers job seekers a solution to shave months off a challenging job search. With a background at Flagship Fortune 500 companies such as Walt Disney World and America Online, Inc., Laura teaches corporate-bound job seekers how to LAND A JOB FASTER in Corporate America.

Laura is the co-author of 100 Conversations for Career Success: Learn to Network, Cold-Call and Tweet Your Way to Your Dream Job (LearningExpress, 2012) affectionately referred to as the communication bible for job seekers and a Forbes Top 5 pick for Best Career Books of 2013. Laura is also the author of the 40-hour job search course, HIRED! The Ultimate Job Search Course (Pearson Publishing, 2014) a robust seven module job search program for new graduates and mid-level professionals who are struggling in their search.

Laura is an in-demand speaker at conferences nationwide and has been prominently expert featured in The Washington Post, Washingtonian Magazine, Chicago Tribune, NPR, Sirius, XM, NBC, FOX News and more. More information about Laura and The Career Strategy Group can be found at http://www.thecareerstrategygroup.com.


Do your students and clients know how to present themselves in the best light to prospective employers?


Laura will take you through several tips to help you:

  • Discuss two critical assessments to any students overall career end game: The Seven Stories Exercise and The Forty-Year Vision.
  • Explore strategies for how to get clear on your accomplishments!
  • Learn how scripts can help you articulate your value to an employer and prepare you for networking events that you will undoubtedly encounter in your job search.
  • Learn a simple pitch format that you can put to use in your job search.