Workshops and Webinars is now providing another avenue for your professional development.  Our webinars will serve small groups of about 20, giving you more than the usual opportunity to ask questions of and interact with the presenter. These will be intimate opportunities to engage with the presenter. Typically they are 1- 1.25 hours.  

A certificate of completion with the associated NBCC clock hours will be provided after an online evaluation form is completed.  If you are interested in receiving information about our webinars as they become available, please sign up for our mailing list HERE. Our mailing list receives periodic discounts and special offers.  We do not sell your information to others and never will.

If a person has registered for a webinar and fails to attend, they can be sent the recording, if desired. It is not possible to issue a refund 3 days prior to the webinar. Refunds prior to three days will be reimbursed 50%.

Webinars will be recorded and will be available for NBCC clock hours. See our list of offerings here.

Webinars are priced to accommodate one/single person.
We offer group rates for three or more attendees.
Contact me for information.

Upcoming Webinars

webinar registration and fees

Recorded Webinars



22 September 2017, 12:30 pm EasternRobert Shutt: Subtle Career Success Skills: The Magic of Business Etiquette

Robert A. Shutt is recognized as a business etiquette expert who has been featured on CBS Evening News. His range of expertise includes business dining, workplace, networking, customer service, sales, and communications etiquette offered through his business RASolutions.Net. Robert is the author of Shine While You Dine, released in 2011 and Modern Scholars: Fundamentals of Business Etiquette, released by Recorded Books in 2012, and Modern Scholars: On Your Best Behavior: Fundamentals of Etiquette.

Robert has presented and led seminars throughout the United States. He was a Training and Development Specialist in the financial services industry before dedicating himself full-time to etiquette education. He has also served as a collegiate Assistant Professor. Prior to his transition to professional training, Robert enjoyed a successful twenty-year career as an administrator and manager in the education, retail, and hospitality fields.

Robert has a Masters in Education, two bachelor degrees in Business, and completed an additional forty-plus hours of graduate work in Labor and Human Resources.

WEBINAR DESCRIPTION: Manners Matter and Courtesy Count. Dale Carnegie estimated that up to 85% of career success is based upon one’s interpersonal skills. The way a person behaves and communicates in professional situations influences career success. Consequently, it is essential that job seekers and workers possess the ability to behave in a polished, positive and competent manner. To do this one needs to know the accepted and expected business rules of conduct.

This information in this webinar can help you, your students, and your clients understand and employ those subtle success skills that can help land the job or internship opportunity with grace and aplomb. In this webinar we will examine a variety of workplace and networking situations and the proper behaviors to succeed.

It doesn’t matter if you’re in a meeting, at the office, talking on your cell, at a business meal, or e-mailing – exhibiting professional behavior keeps you on the fast track. Business etiquette creates productive and positive work relations with clients, customers, peers, subordinates or superiors. The information in this webinar can help you help your students/clients add this subtle, yet powerful, business smarts to their professional arsenal. The entertaining and often humorous presentation style insures audience interest and content retention. Career services professionals can use these ideas to develop workshops for students and/or provide good advice to their clients. 


At the end of the webinar, you will be able to:

  • Understand the three foundations of all appropriate behavior.
  • Appreciate the difference between business and social etiquette
  • Help individuals to better present their ideas, personality, and professional skills to their peers, superiors, and subordinates with good etiquette practice.

13 October, 3 pm Eastern: Bethany Mills: Benefits and Challenges of Alumni Career Development: Employing Best Practices

Bethany Mills, LPC, NCC joined the University of Georgia Career Center staff in June 2010 serving as the Career Consultant for the College of Education, undecided students and students in fine and performing arts before being name the Director of Alumni Career Services in June 2014. She is a Licensed Professional Counselor and is certified in the Strong Interest Inventory and the Myers-Briggs Type Indicator. She finds joy in helping UGA alumni navigate the career exploration process and providing the resources to help them reach success. She is a graduate of Mississippi State University where she earned her Master of Science in Counselor Education and her Bachelor of Science in Chemistry Education. Bethany is currently serving as the president of the Georgia Career Development Association, and was recently selected to join the 2018 NCDA Leadership Academy cohort.

WEBINAR DESCRIPTION: With almost 300,000 alumni at the University of Georgia (UGA), it can be difficult to serve all career-related needs – especially with a one-person office. While we cannot reach every alumnus, we can provide quality services and programming to engage our local alumni and those living all over the world. With the combination of in-person events and appointments, coupled with strategic virtual services, your alumni will gain the resources and tools to find meaningful work and grow as a professional. With some smart effort, you can learn to serve many hundreds of alumni each year through in-person and virtual counseling appointments and by collaborating with campus partners. Let me show you how.


At the end of this webinar, you will be able to:

  • Identify best practices to best meet the needs of your alumni audience
  • Brainstorm collaborations with both the local community and campus partners
  • Develop opportunities to engage alumni through webinars and other virtual networking event

9 November, 6 pm Eastern: Edythe Richards: Emotional Intelligence: A Key Ingredient for a Successful Career

Edythe Richards has been an educator for 20+ years, specializing in career development for over 15 of those years.  She is a nationally-recognized expert on the Myers-Briggs Type Indicator (MBTI) and was one of the first 50 individuals worldwide to obtain the Master Practitioner credential. While Edythe has worked in private and public sectors, and in higher education for a number of years, her main interest in career development is helping midlife adults locate and sustain meaningful employment.

Edythe has been a featured speaker at many events in the greater Washington, DC Metro area where she leads workshops and seminars on resume writing, career transition, and job loss.  Edythe has a Master’s Degree in Counseling as well as several industry certifications, including Certified Professional Resume Writer (CPRW), Global Career Development Facilitator (GCDF), Emotional Intelligence (EQ-i 2.0), and Myers-Briggs Master Practitioner (MBTI-MP).  Currently, Edythe works with MWAA in leadership development, training and coaching to equip teams with the tools necessary to manage change and improve employee engagement. She also oversees the website A Top Career ( where she regularly blogs and produces podcasts. You can reach Edythe at   

WEBINAR DESCRIPTION: Emotional Intelligence, also known as EI or EQ, is a set of skills that help you navigate relationships, interact with others, and manage your own emotions. As you may expect, it includes elements such as empathy and self-awareness, but it also includes stress-management, flexibility, and assertiveness. Emotionally intelligent people have tremendous advantages that far outweigh people with high IQs, and thus it plays an important role in your career. This webinar will introduce you to the concept of EQ and its importance, and how it manifests in your daily life and career.


  • Develop an understanding of Emotional Intelligence (EQ)
  • Recognize the impact that EQ can have on your professional and personal life and that of your students and clients
  • Identify the 6 components and 16 elements of EQ
  • Consider how low-range, mid-range, and high-range EQ scores look in action

2 and 9 February 2018 Karen Chopra: Salary Negotiations: Coaching Clients to Get the Best Deal (2.5 clock hours)






(DATE and TIME TBD) Amanda Sargent: Understanding Scope of Practice: An Ethical Concern for Career Advisors, Counselors and Coaches?


(DATE and TIME TBD) Cori Schaff: Incorporating Strengths into Your Career Counseling and Coaching 


August 22 2017, 1 pm Eastern: Alberto Puertas: Desarrollo de Carreras en el Siglo XXI—Introducción a la Teoría del Construccionismo en un Mundo Global… Implicaciones para una Realidad Hispanoamericana

Alberto Puertas, MS, GCDF,  es asesor académico y de carreras para el Centro de Asesoría Universitaria de la Universidad de Brigham Young. Sus responsabilidades incluyen: servir como Asesor Especialista Internacional en el campus; enseñar cursos en estrategias de carreras, exploración de carreras y aprendizaje efectivo; supervisar estudiantes en riesgo y colaborar con la Universidad en la promoción de temas y objetivos de desarrollo de carreras.

El profesor Puertas ha supervisado a muchos estudiantes universitarios con sus trabajos humanitarios y de pasantías en el extranjero. Alberto Puertas ha presentado talleres, seminarios y conferencias en los Estados Unidos, Canadá, México, Costa Rica, Chile, Bolivia, Haití, Las Filipinas, Paraguay, Argentina y Perú. En sus presentaciones y su trabajo diario, enfatiza la correlación primordial entre el significado, la espiritualidad y el desarrollo de carreras. Él también da hincapié a los desafíos y beneficios que la globalización presenta a la guía vocacional en el ámbito internacional en este nuevo milenio.

Alberto Puertas sirve como Presidente de la organización Teens Act,  Vice-Presidente de Liahona Children’s Foundation y miembro de la Mesa de Governadores de  Operation Underground Railroad, organizaciones cuyos esfuerzos benefician las vidas de los más necesitados en la localidad y en países en desarrollo.

DESCRIPCION DEL WEBINAR: En un mundo tecnológico, globalizado, digital, no se puede planificar la formación laboral, vocacional, educativa, y profesional con modelos de generaciones anteriores. El mundo era predecible y estable en décadas pasadas . Hoy en día la única constante es el “cambio”.

Dentro de este torbellino vertiginoso en el mundo ocupacional y educativo, el Construccionismo ofrece una refrescante perspectiva académica, profesional y teórica para lidiar con los desafíos del presente y del futuro cercano de una manera integral y  global.


  • Comprender el alcance global de la teoría de la Construcción de Carreras en relación a la temática de los países latinoamericanos
  • Analizar el beneficio inmediato de la teoría en un mundo globalizado dentro de un contexto hispano
  • Aplicar la información recibida a la práctica integrando el mundo personal, laboral, empresarial y educativo

Recorded Webinars







September ??  — 12:00-1:15 (Eastern)

Bridget BrownBridget Brown: The Workforce Innovation and Opportunity Act  (WIOA): An Opportunity for Counselors, Coaches, and Career Advisers 

Bridget Brown joined the National Association of Workforce Development Professionals as their Executive Director in January 2008.  In this position, Bridget leads efforts to strengthen our nation’s workforce development system and improve the skills and effectiveness of workforce development professionals across the country. Prior to her role at NAWDP, she was the Executive Director of America’s Career Resource Network Association for five years where she focused her efforts on improving the quality and availability of labor and career information that is provided to schools and workforce centers.  She served as the Director of Program Development for the National Skill Standards Board at the U.S. Department of Labor, was the project co-director of the Manufacturing Skill Standards Council, and was Associate Director of Government Relations for the American Vocational Association. She has over 20 years of policy experience in personnel certification, workforce development, career and technical education, and advocacy.










Postponed — 12:00 — 1:15 (Eastern)

paulnichols headshot (1)Paul Nichols: Careers in Sys-STEM-ic Change?

Paul Nichols is a NCDA Master Career Specialist in Virginia with 35 years of experience working with educational reform initiatives that best prepare students and clients for a fulfilling career.  He has worked as teacher, counselor, and administrator in several school divisions. During the past 8 years he has served as President/CEO of Virginia Advanced Study Strategies, a non profit agency that has raised over $20,000,000.00 to develop and promote academic and career training beyond minimum competency tests in Virginia.

DESCRIPTION: Rapidly evolving technologies have caused dramatic changes in the world of jobs and careers creating huge demand for workers training in science, technology, engineering, and math, (STEM.) Career specialists must understand the causes of this paradigm shift in workplace demand and its seismic impact on students, clients, and workers.


Attendees will be able to:

  • define STEM (or STEAM, or STEM-H)
  • review the global realities that are creating demand for jobs in STEM
  • review the impact of STEM on other traditional career clusters
  • discuss the impact of STEM on traditional educational preparation
  • brainstorm ways to support students and clients preparing for STEM in their future
  • review the importance of related career development realities including, the increased significance of lifelong academic and skill development, the new digital learning environment and career portfolios, the growing importance of credentials and certification, and the importance of self-branding



ED ColozziEd Colozzi:

Edward Anthony Colozzi, Ed.D., ( and is the owner of Career Development and Counseling Services in Massachusetts and provides corporate trainings, individual counseling, and motivational speeches for adults and youth. Ed pioneered and coined the “career-life” paradigm 1977 in Hawaii/throughout Pacific Basin Rim, to reframe career as multiple roles people play throughout life, including their work role, and focuses on spirituality/wellness in the context of career-life choices. He expanded his paradigm in 2011 to focus on career as CARE which can be expressed through “caring experiences”, given or received, by adults and youth across the nine major career-life roles throughout one’s life span. His work with “discovering client callings” involves Depth Oriented Values Extraction (DOVE), and he has published book chapters and articles on these and related topics. His self-paced workbook, “Creating Careers with Confidence”, was published by Pearson/Prentice Hall and was the first career-life book selected for publication in Braille internationally. Ed has served in teaching, counseling, and career development center coordinator positions and worked at both graduate and undergraduate levels including several community colleges for over forty years, and has provided numerous agency and staff development workshops for counselors and classroom faculty in a variety of national and international settings. He is the founder/co-host of the #schools2life Tweet Chat and the LinkedIn schools2life Discussion Group. Ed is a MA State licensed mental health counselor, a nationally certified counselor, a master career counselor, a MA State Certified Trainer, and an NCDA Fellow.







































































































Postponed – Will Reschedule 8 April 2015 — 12:00 – 1:15pm (Eastern)

deirdre2 (2) (2)Deirdre Pickerell: Using Career Development Practices to Help Ensure Employees’ Career Success

Deirdre Pickerell, PhD, CHRP, GCDF-i has over 20 years’ experience in the fields of career development, adult education, and human resource management. She has made significant differences within the career development sector – locally, nationally, and internationally – through innovative program design and selfless leadership, consulting, and mentoring throughout the sector. Deirdre is the 2014 recipient of the Stu Conger Award for Leadership in Career Development and Career Counselling.

DESCRIPTION: Global workforce engagement numbers indicate that approximately 20% of the workforce is actively disengaged at work. Further, career development has recently been listed as a key driver of engagement. Broadly, this means that focusing on career development, within the workplace, can improve overall engagement numbers. The Career Engagement model and assessment tool help individuals and organizational leaders identify specific factors contributing to feelings of being overwhelmed, under-utilized, or completely disengaged. Maximum career engagement is achieved by aligning individual and organizational capacity with an appropriate level of challenge at work; pinpointing the source of career distress facilitates identification of relevant solutions and interventions. This workshop will focuses on how Career Development Professionals (CDP) can help organizations embed career development practices to maximize career engagement, thereby expanding the markets in which CDPs can work.


Participants will learn:

  • Benefits of considering career engagement
  • Tips for making a business case for implementing a career development process
  • Strategies for integrating a career planning process with other HR areas