Our webinars have been recorded and are available for purchase.  You have access to the recording for 15 days after purchase. Purchase is meant for a single individual. Group rates can be negotiated. Contact me to discuss.

If you wish to have a certificate for CEU clock hours, you need to submit the answers to some questions about the webinar content. The purpose of this is to be sure you have attended to the entire recording.  This is a requirement of NBCC. Each recorded webinar provides 1 NBCC clock hour.

If you do not wish a certificate with clock hours, then you need not answer the questions, just enjoy the recording.

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 Click on the titles below for more details.


Edythe Richards: Emotional Intelligence: A Key Ingredient for a Successful Career

Bethany Mills: Benefits and Challenges of Alumni Career Development: Employing Best Practices

Robin Schlinger: Helping Clients Secure a Federal Job (Two Part Series) (2 clock hours)

Jenn Long: Millennials Dominate the Workforce: How Do We All Survive and Thrive?

Vera Chapman: Job Search Strategies for International Students in Especially Challenging Times

Alberto Puertas: Practical Tips on Applying Career Development Theory in International Contexts: Implications for Helping Our International Students

Susan Chritton: Personal Branding – It’s No Longer An Option!

Aaron Leson: X Marks the Spot: Gen X –The Forgotten Generation 

Dean DeGroot: Bully-Proofing the Workplace for Client Career Success

Vera Chapman: Helping Students Market Their International Education Experience

Herky Cutler: Non-Traditional Assessment Tools That Rock!

Herky Cutler: The Power of Music as a Career Development Tool

Spencer Niles: The Action Oriented, Hope-Model of Career Development

Marie Zimenoff: Using the Resume Development Process as a Career Coaching/Counseling Tool

Dr. Chaz Austin: How to Find Work and Keep Finding Work for the Rest of Your Life

Carmen Croonquist: Positivity to Enhance Career Success

Jennifer Del Corso: Counseling Clients through Work Traumas and Unexpected Career Transitions

Wendy LaBenne: Networking for Introverts: Tips and Techniques for Career Counselors

Robin Schlinger: How to Create a Resume that Beats the ATS Barriers

Susan Barclay, PhD, LPC, NCC, ACS: Schlossberg’s Career Transition Theory with a Twist: Turning Transition into Triumph

Paula Brand, GCDF, JCTC, CPRW: Certifications and Credentials in Career Development: What Counselors, Coaches, and Workforce Professionals Need to Know to Get Ahead

Susan P. Joyce: How to Identify and Avoid Scams in the Job Hunt

Shirley Rowe: Riding the Wave of Social Media for a Successful Job Search

Roberta Neault: What We Don’t Know May Hurt Someone Else: Ethically Supporting Diverse Clients

Deirdre Pickerell: Incorporating Assessment into Career Conversations

Amy Landesman: Helping Individuals with Incarceration Histories Land the Job

Louise Kursmark and Wendy Enelow: Building a Profitable Private Practice in the Career Development Industry

Nancy J. Miller: 10 Ways to Model a Healthy Lifestyle for More Effective Career Services

Miriam Salpeter: Proven Social Media Strategies to Help Your Students and Clients Land a Job Faster

Laura Labovich:  How to Communicate for Success in the Job Search


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Edythe Richards: Emotional Intelligence: A Key Ingredient for a Successful Career

Edythe Richards has been an educator for 20+ years, specializing in career development for over 15 of those years.  She is a nationally-recognized expert on the Myers-Briggs Type Indicator (MBTI) and was one of the first 50 individuals worldwide to obtain the Master Practitioner credential. While Edythe has worked in private and public sectors, and in higher education for a number of years, her main interest in career development is helping midlife adults locate and sustain meaningful employment.

Edythe has been a featured speaker at many events in the greater Washington, DC Metro area where she leads workshops and seminars on resume writing, career transition, and job loss.  Edythe has a Master’s Degree in Counseling as well as several industry certifications, including Certified Professional Resume Writer (CPRW), Global Career Development Facilitator (GCDF), Emotional Intelligence (EQ-i 2.0), and Myers-Briggs Master Practitioner (MBTI-MP).  Currently, Edythe works with MWAA in leadership development, training and coaching to equip teams with the tools necessary to manage change and improve employee engagement. She also oversees the website A Top Career (www.atopcareer.com) where she regularly blogs and produces podcasts. You can reach Edythe at edythe@atopcareer.com.   

WEBINAR DESCRIPTION: Emotional Intelligence, also known as EI or EQ, is a set of skills that help you navigate relationships, interact with others, and manage your own emotions. As you may expect, it includes elements such as empathy and self-awareness, but it also includes stress-management, flexibility, and assertiveness. Emotionally intelligent people have tremendous advantages that far outweigh people with high IQs, and thus it plays an important role in your career. This webinar will introduce you to the concept of EQ and its importance, and how it manifests in your daily life and career.


  • Develop an understanding of Emotional Intelligence (EQ)
  • Recognize the impact that EQ can have on your professional and personal life and that of your students and clients
  • Identify the 6 components and 16 elements of EQ
  • Consider how low-range, mid-range, and high-range EQ scores look in action

Bethany Mills: Benefits and Challenges of Alumni Career Development: Employing Best Practices

Bethany Mills, LPC, NCC joined the University of Georgia Career Center staff in June 2010 serving as the Career Consultant for the College of Education, undecided students and students in fine and performing arts before being name the Director of Alumni Career Services in June 2014. She is a Licensed Professional Counselor and is certified in the Strong Interest Inventory and the Myers-Briggs Type Indicator. She finds joy in helping UGA alumni navigate the career exploration process and providing the resources to help them reach success. She is a graduate of Mississippi State University where she earned her Master of Science in Counselor Education and her Bachelor of Science in Chemistry Education. Bethany is currently serving as the president of the Georgia Career Development Association, and was recently selected to join the 2018 NCDA Leadership Academy cohort.

WEBINAR DESCRIPTION: With almost 300,000 alumni at the University of Georgia (UGA), it can be difficult to serve all career-related needs – especially with a one-person office. While we cannot reach every alumnus, we can provide quality services and programming to engage our local alumni and those living all over the world. With the combination of in-person events and appointments, coupled with strategic virtual services, your alumni will gain the resources and tools to find meaningful work and grow as a professional. With some smart effort, you can learn to serve many hundreds of alumni each year through in-person and virtual counseling appointments and by collaborating with campus partners. Let me show you how.


At the end of this webinar, you will be able to:

  • Identify best practices to best meet the needs of your alumni audience
  • Brainstorm collaborations with both the local community and campus partners
  • Develop opportunities to engage alumni through webinars and other virtual networking event

Robin Schlinger: Helping Clients Secure a Federal Job (Two Part Series) 

The multi-talented and award winning resume writer, Robin Schlinger, holds the certifications of Resume Writer (CFRW), Master Career Director (MCD), Certified Professional Resume Writer (CPRW), Certified Master Resume Writer (CMRW), Certified Electronic Career Coach (CECC), Job and Career Transition Coach (JCTC), Entrepreneur Coach, and 360 Reach Branding Specialist. Robin has been coaching clients and adding value to Federal and Civilian resumes and other career marketing documents which get her clients the interviews and the job they want since 2001. She has helped thousands of Federal, Military, and non-government affiliated clients secure positions in the Federal government from the GS-4 to SES level. In 2006, she started her own company, Robin’s Resumes® (www.robinresumes.com and www.federalresumes.net) specializing in Federal, Executive, and Technical Resumes.

WEBINAR DESCRIPTION: In this two part webinar, Robing Schlinger takes us through  the ins and outs for federal job searching to better assure our clients are a good match, qualified, and present themselves accurately and powerfully to the hiring agency with a great resume. This webinar series presumes some prior knowledge of resume writing.

Part 1. August 18, 2017, noon eastern includes:

How to find and match your clients to a Federal job:

  • Where to look for Federal jobs
  • 8 Steps to read and match your client’s background to a job announcement
  • Strategies if your client is not a match

Part 2. August 25, 2017, noon eastern includes:

Introduction on how to write Federal resumes:

  • Differences between civilian and federal resumes
  • How to read a job announcement to know what you need to write in the resume
  • Information required in the resume
  • Creating a resume questionnaire and getting answers from a client
  • Resume examples

Part 1 is a prerequisite for part 2. If you missed part 1, you must listen to the recording prior to the live part 2 webinar.


At the end of this two-part series you will be able to:

  • Determine if your client is right for a Federal job
  • How to match your client to right Federal job
  • How to write a Federal resume that highlights your client’s knowledge, skills, and abilities, so they have the best chance to get the job they want

Jenn Long: Millennials Dominate the Workforce: How Do We All Survive and Thrive?

Jenn Long, NCC, JCTC/JCDC, MEd. is currently Director, Career Development Programs, Rich Feller & Associates. She is driven by a passion for helping people across all life stages to successfully and strategically navigate multiple career transitions, decision-making, and story-telling, Jenn is committed to expanding the reach, access, and impact of career development resources globally. With a lens toward cutting-edge trends and practices, Jenn seeks to keep clients and career professionals informed about navigating the new and ever-changing world of work.

As Director of Career Development Programs with Rich Feller & Associates, Jenn’s work is influenced by experience across higher education, business, consulting, and private practice work environments, as well as national leadership within the field of career development. Significant roles include: Manager of Career Counseling in the College of Business at Colorado State University, Career Counselor, Coach, & Consultant in Private Practice, Columnist and Past Editor, NCDA Career Developments Magazine, and 2015 NCDA Presidential Award Recipient.

WEBINAR DESCRIPTION: For the first time ever, we are faced with four generations in the professional workforce (soon to be five). By 2030 Millennials will make up 75% of the workforce, according to the Bureau of Labor Statistics. Major change is ahead! Millennials will both influence how we work, bringing new workplace behaviors and needs, and will be impacted by the rapidly changing world of work.

Career professionals have a significant and expanding role in understanding the implications of the Millennial mindset, workplace change, and the skills of the future to help all of our clients not just survive, but thrive in a Millennial dominated workforce.


At the the end of the webinar you will be able to:

  • Identify implications of four (soon to be five) generations in the professional workforce on our career development practices.
  • Gain insights into Millennial behaviors and needs, walking away with best practices for helping all of your clients thrive in a Millennial dominated workplace.   
  • Take away tips for how the “rules” are changing, looking at the impact of current and future work trends on our client’s career development and transition.
  • Understand critical “Human Skills” necessary for clients to succeed in the future workplace.

Vera Chapman: Job Search Strategies for International Students in Especially Challenging Times

Vera V. Chapman, Ph.D is a Global Career Development Facilitator (GCDF-I) and Licensed Professional Counselor (MS) practicing both as a Career Advisor at Colgate University’s Center for Career Services and Career Consultant and Trainer in private practice. Her 10-year career as educator and career catalyst on diverse college campuses has focused narrowly on helping both international and domestic students strategically navigate global career paths. Originally from South Africa, Dr. Chapman’s research focuses on the psychosocial and career development of students who pursue international education, along with best practices for colleges and universities to foster such development. She serves as Co-Chair of the National Career Development Association’s (NCDA) Global Connections Committee, Associate Editor of the Journal of International Students, Reviewer for the Journal of Career Development, and Field Editor of NCDA’s Career Convergence web magazine. Vera holds a Ph.D. in Higher Education Administration and M.Ed in Mental Health Counseling from the University of Mississippi, and two Bachelor’s degrees from the University of Pretoria and Stellenbosch University in South Africa.

WEBINAR DESCRIPTION: International students face significant challenges and uncertainties in gaining employment within the United States – especially in light of recent legislative action. In this webinar, Vera will share strategies to help move international students forward in their career goals despite these challenges by covering such topics as: choosing appropriate and feasible opportunities, leveraging unique strengths in applications and interviews, employment eligibility and disclosing visa status, effective networking, engaging beyond the classroom, and population-specific resources and programs.


You will be able to:

  • Gain an enhanced understanding of the realities of the current job market for international students and barriers that exist unique to this population.
  • Implement tangible advising strategies to better assist international students during all phases of the job and internship search.
  • Outline strategies for best engaging international students through culturally-appropriate career services resources, initiatives, and programming.

Alberto Puertas: Practical Tips on Applying Career Development Theory in International Contexts: Implications for Helping Our International Students

Alberto Puertas, MS, GCDF is a career/academic counselor for the University Advisement Center at Brigham Young University. His responsibilities include: serving as the International Advisement Specialist at BYU; teaching courses in career strategies, career exploration, and effective learning; mentoring students at risk, and assisting the University in promoting career development issues and objectives.

He has mentored many college students doing humanitarian work and internships abroad. He has presented workshops and seminars in the United States, Canada, Chile, Costa Rica, Mexico, Bolivia, Philippines, Paraguay, Haiti, and Peru. In his presentations and daily work, Alberto Puertas emphasizes the relationship between meaning, spirituality and career development. He also stresses the benefits and challenges globalization presents to vocational guidance in the international arena to this new millennium.

Alberto serves as a member of the Board of Governors for the Operation Underground Railroad and as the Vice President for the Liahona Children’s Foundation, organizations whose efforts benefit the less fortunate in developing nations.

Alberto earned a M.S in Counseling and Guidance from BYU.

WEBINAR DESCRIPTION: Career theories and practices have been crossing borders and cultures. For the most part they have their genesis in the United States and are influenced by our culture and economics. That’s not necessarily a negative. It becomes one if we don’t take into account the realities and context of the nation’s we influence around the world. For example, Career Construction (Savickas) Chaos Theory (Bright) Social Learning (Krumboltz) reach out to nations in their approach to career development but other modalities seem to be linear and not applicable in some circumstances.

There is a tendency in many developing nations to take any approach with roots in the U S. as the gospel revealed. There is also some propensity from our US colleagues to be condescending and somehow patronizing when presenting or working with native colleagues.

This webinar will discuss various career development theories, their applicability to various nations and cultures. Our presenter will provide tips for implementing various career development theories especially regarding cultural, gender and social-economic considerations.


At the end of the webinar you will be able to:

  • Articulate the need to adapt career theory to specific contexts as needed
  • Identify areas for needed adjustment related to cultural and societal parameters
  • Assess processes that meet the realities of the population we serve
  • Differentiate among various practices when dealing with different populations and apply accordingly
  • Gain new tools to implement when dealing with international students.

Susan Chritton: Personal Branding – It’s No Longer An Option!

Susan Chritton, M.Ed., PCC, NCCC, is a Master Personal Brand Strategist, Executive Career Coach, and Personal Branding Certification Trainer. Susan is the author of “Personal Branding for Dummies.” She facilitates programs in Personal Branding, Strengths-based leadership, and career transition. She combines her skills as a Master Career Counselor and Professional Certified Coach to guide professionals toward a more authentic and meaningful career. Respected for her expertise and personal style, her clients appreciate her solid grounded approach and trust her direction through the personal branding process. http://susanchritton.com

WEBINAR DESCRIPTION: Why is personal branding so important in today’s workplace? Are you wondering what it might take to develop your personal brand? Why do you as a career professional need to understand how to incorporate it into the work you do with students and clients? Susan Chritton will present the basics of personal branding in a step-by-step solution.

Building a personal brand helps you create a clear and concise reputation as you enter or expand in the workforce. Your personal brand identifies those core pieces of yourself that you want to express and use in the world. Help your student, clients, and even yourself take advantage of a powerful person brand to get ahead in their careers.


At the end of the webinar, you will be able to:

  • State the characteristics of personal branding
  • List the three phases of personal branding
  • Apply the three phases with your students and clients
  • Communicate your brand online
  • Specify why LinkedIn is so important to your personal brand

Aaron Leson: 
X Marks the Spot: Gen X –The Forgotten Generation 

Aaron Leson, is the Owner and Principal Consultant at L&L Training LLC.  He has a diverse professional background that spans from elementary school education to large-scale corporate training. As a Master Trainer for the National Career Development Association, Aaron has provided professional development and training to thousands of individuals in numerous industries. 

Aaron’s many credentials, including his Business Services Professional certification and Global Career Development Facilitator Instructor credential, provide him with the ability to create well-crafted messages that inspire positive growth in employees and the greater corporate culture. Aaron’s passion for teaching and his ability to communicate in a relatable and enjoyable manner with diverse audiences make him a natural leader and facilitator. He focuses his content on well researched, data-proven solutions that are both transferable and customizable to companies of all industries and disciplines. 

Aaron holds a Bachelor Degree in Education and a Master’s Degree in Business Administration. 

WEBINAR DESCRIPTION: While all the world focuses on the good, the bad, and the ugly of Millennials in today’s workforce, there is an eerie silence when the discussion turns toward Generation X. 

According to the Pew Research Center  “Gen Xers are bookended by two much larger generations – the Baby Boomers ahead and the Millennials behind – that are strikingly different from one another. And in most of the ways we take stock of generations – their racial and ethnic makeup; their political, social and religious values; their economic and educational circumstances; their technology usage – Gen Xers are a low-slung, straight-line bridge between two noisy behemoths.”

They have a particular way of thinking about work and work – life balance. Their career needs and expectations are different from millennials and boomers. Join us for this exploration of the workforce’s forgotten generation, and learn how to empower and equip Generation X for success in their careers.


At the end of the webinar, you will be able to:

  • Gain a deeper understanding of Generation X’s background, character and working style.
  • Discover methods and techniques to facilitate effective career planning particularly helpful with Generation X.
  • Use practical tools to leverage the benefits of generational diversity in the workplace.

register nowDean DeGroot: Bully-Proofing the Workplace for Client Career Success

Dean R. DeGroot is a business consultant and licensed psychologist.  He has been involved as a change agent for individuals and organizations for over 26 years.  Personal improvement, training, and psychological assessment/testing are areas in which Dean has made a difference.  As a solo business owner, Dean has found success over the years through partnering with various consultants, operating under the credo: partnership with others equals greater power and influence. 

Dean possesses a master’s degree in Behavior Analysis & Therapy from Southern Illinois University at Carbondale.  He has been involved in post-graduate work at the Carlson School of Management located at the University of Minnesota as well as coursework in counseling.  He has been a career development professional for over twenty-five years, with expertise in change management and personal improvement. 

Dean is currently proprietor of Innerview Consulting, where he conducts career/selection/organizational assessment, team building, one-to-one counseling and career transition workshops. He is also Past-President of the Minnesota Career Development Association and 2003 recipient of the Marty Dockman Merit Award for contributions in the field of career development as well as the Jules Kerlan Outstanding Achievement Award in 2015, which recognizes significant contributions in the field of career guidance, counseling and development.  

 WEBINAR DESCRIPTION: No one is going to deal with meaningful work or attain career success unless they are in a work environment which enables trust, openness, and growth. If we are able to engender respect in the workplace, we create a climate of creativity and self-actualization. Unfortunately, workplace abuse imprisons people in a state of day-to-day survival, so we must educate ourselves and our clients in ways to move forward.

Numerous studies report that over 25% of employees are bullied at some point in their work life, and nearly 50% will witness bullying. This webinar will define bullying, provide guidance for employees who deal with daily fear from workplace bullying and share approaches with counselors who work with them. Specific interventions to use in the job search and on-the-job will be discussed.


At the end of this webinar you will be able to:

  • Identify what behaviors contribute to healthy versus toxic workplace environments as well as allow you to realize the consequences of disrespect and potential bullying.
  • Describe practical, actionable ideas for both assessing and dealing with workplace bullying.
  • Relate insights from research and best practices on dealing with abusive behavior.
  • Obtain at least 5 to 10 resources to turn to for further learning and support.

register nowVera Chapman: Helping Students Market Their International Education Experience

Vera V. Chapman, Ph.D is a Global Career Development Facilitator (GCDF-I) and Licensed Professional Counselor (MS) practicing both as a Career Advisor at Colgate University’s Center for Career Services and Career Consultant and Trainer in private practice. Her 10-year career as educator and career catalyst on diverse college campuses has focused narrowly on helping both international and domestic students strategically navigate global career paths. Originally from South Africa, Dr. Chapman’s research focuses on the psychosocial and career development of students who pursue international education, along with best practices for colleges and universities to foster such development. She serves as Co-Chair of the National Career Development Association’s (NCDA) Global Connections Committee, Associate Editor of the Journal of International Students, Reviewer for the Journal of Career Development, and Field Editor of NCDA’s Career Convergence web magazine. Vera holds a Ph.D. in Higher Education Administration and M.Ed in Mental Health Counseling from the University of Mississippi, and two Bachelor’s degrees from the University of Pretoria and Stellenbosch University in South Africa.


Despite rising concerns about the lack of practical training of new graduates, research indicates that participating in education abroad experiences often supports multidimensional growth in areas directly relevant to employability. Unfortunately, students often struggle to discern and effectively articulate the value added by such experiences in ways employers find compelling. 

In this webinar, Vera Chapman will unpack the “so what?” of international education participation and share strategies to help students better leverage these experiences for career success – a process that begins pre-departure and spans well past their return home.  


Following the webinar, you will be able to:

  • Understand the psychosocial and career developmental gains that are typical for students who participate in international education experiences
  • Gain practical strategies for helping students to translate their experiences into transferable skills, and
  • Gain practical strategies for helping students to leverage these experiences in the job search process, including: resumes, cover letters, interviews, etc.

register nowHerky Cutler: Non-Traditional Assessment Tools That Rock!

Herky Cutler wants to change the world, one day at a time. He constantly strives to grow as an individual and professional, and he inspires those around him to do the same. He uses his gifts as an organizational consultant, trainer and speaker to achieve this. He brings years of experience in project development/implementation, capacity building, change management, career development, and identifying/breaking down barriers in the workplace to the table as he works with students, clients, and groups. He has a Master’s Degree in Human Resources Administration specializing in Organizational Development, and is a certified Career Development Practitioner, Professional Speaker, and Teacher.

WEBINAR DESCRIPTION: Learning about our students and clients and helping them learn about themselves is a critical part of the career development process. The more we can find out about an individual through assessment, the easier it will be to develop a career plan with that individual or help them in a career transition.

While there are many excellent formal assessment tools available to career development practitioners, employing informal or non-traditional tools often elicit important nuances about clients and students in new and non-threatening ways.

Your webinar presenter will share with you four tools that are free for you to use in your work. They have proven to be very successful in engaging clients and helping practitioners get a much deeper understanding of what their clients value, what their interests are, and what they are passionate about.

Participants will be given and learn how to use 4 non-traditional assessment tools involving music, photography, self-examination of strengths, and visioning. These tools can help pivot a person who is flailing in the job search or blocked in their career success or stuck in transition to a more hopeful, optimistic, and realistic position.


After the webinar you will be able to:

  • Implement these new tools with your students and clients in the career development process
  • Discuss the potential effectiveness of these tools with your clientele
  • State how these tools offer ways to identify student and client interests, skills, values, and goals for the future.

 Herkey Cutler 2register nowHerky Cutler: The Power of Music as a Career Development Tool

Herky Cutler is a speaker, consultant, author and facilitator with a Master’s Degree in Human Resources specializing in Organizational Development.  He is also a certified Career Development Professional.

Herky is author of Get F.I.T. Go Far: 15 Things Leaders Absolutely Must Do To Increase Organizational Performance and he specializes in Leadership Training,  Managing Multi-Generations,  Team Building,  Career Development,  Customer Service and others.  He is a highly sought after consultant to organizations on strategic planning, organizational fitness, capacity building, staff/management relations, employee attraction and retention, team building and conflict resolution.

When he was 4 years old, he took the family boat and rowed it out into the middle of a lake. When his family noticed he was gone, they frantically searched for him and someone noticed where he was. They went to get him in a powerboat, and when they pulled up beside the rowboat, Herky had a huge grin on his face. He has been rowing boats out into the middle of lakes ever since.

WEBINAR DESCRIPTION:  Music plays a huge role in society. We use music in so many different ways in our lives; to relax, to escape, to wake up, to motivate, to forget about problems, to create identity, to dream, to mourn, and so many others.

Plato said: “Music is a moral law. It gives soul to the universe, wings to the mind, flight to the imagination, a charm to sadness, gaiety and life to everything. It is the essence of order, and leads to all that is good, just, and beautiful, of which it is the invisible, but nevertheless dazzling, passionate and eternal form.”

Music is universal and found in every culture. It is known to have a soothing effect on the spirit, and to stimulate intellectual development. Studies have shown that music can increase mathematical ability, reading comprehension and reasoning skills. Why not extend its use to the career planning process? In this Webinar, Herky will share a variety of ways to use music as a career development tool; to engage clients, to motivate clients, and to assess their interests, values and passion. Participants do NOT need to have any musical talent whatsoever!


At the end of the webinar, you will be able to:

  • Engage clients in a new and innovative way
  • Expand your repertoire of informal assessment tools
  • Provide clients with new ways to “tell their story”

register nowSpencer (Skip) Niles: The Action-Oriented Hope Model of Career Development

Spenser G. Niles began his appointment as Dean for the School of Education at The College of William & Mary in July of 2013.  Prior to being named Dean for the SOE, he was Distinguished Professor and Department Head for Educational Psychology, Counseling, and Special Education at the Pennsylvania State University.  He also served as Director of the Center for the Study of Career Development and Public Policy at Penn State.  Prior to joining the faculty at Penn State, he was a Professor at the University of Virginia for 13 years and also served as Assistant Dean for the Curry School of Education at UVA.

Dean Niles is the recipient of the National Career Development Association’s (NCDA) Eminent Career Award, a NCDA Fellow, an American Counseling Association (ACA) Fellow, the recipient of ACA’s Thomas Sweeney Visionary Leadership and Advocacy Award, President’s Award, David Brooks Distinguished Mentor Award, Extended Research Award, and the University of British Columbia Noted Scholar Award.  He served as President for the National Career Development Association and Editor for The Career Development Quarterly and the Journal of Counseling & Development and currently serves on numerous journal editorial boards.  He has authored or co-authored approximately 130 publications and delivered over 125 presentations on career development theory and practice.

Dean Niles received his undergraduate degree is in Elementary Education from Bloomsburg University and his teaching career began in the Rochester, New York public schools. In addition to his work in education, Dean Niles has worked in a variety of community social service agencies and other university settings. His master’s degree is from Lehigh University, and his doctoral degree is from Penn State University.

WEBINAR DESCRIPTION:  Most of us would agree that having a sense of hope is critical to positive career and educational planning.  Without it, there is no reason to expect anyone to become actively engaged in the planning process.  In fact, many young people who leave school early do so because they have no hope that their school experiences will lead to meaningful future opportunities.  Hope, however, is necessary but insufficient for focused planning.  There are macro-steps related to the career self-management process that drive effective planning.  We identify those macro-steps as: engaging in self-reflection, developing self-clarity, creating a meaningful vision of one’s future possibilities, making goals and identifying plans, taking action, and adapting to new information as a result of the actions one has taken.  This lifelong process grounded in action-oriented hope constitutes the core of the action-oriented hope model of career development.

This webinar introduces participants to this model, provides interventions connected to each step, and offers a case study for applying the model with a career counseling client.


As a result of participating in this webinar, learners will:

  • Understand ways in which hope is core to career development.
  • Learn the theoretical foundations for the action-oriented hope-centered model.
  • Be able to apply this model with their clients.
  • Integrate the Hope-Centered Career Inventory into career counseling interventions.

Marie Zimenoffregister nowMarie Zimenoff:
Using the Resume Development Process as a Career Coaching/Counseling Tool

 As CEO of Career Thought Leaders Consortium and the Resume Writing Academy, Marie Zimenoff trains career professionals around the globe in resume writing, career coaching, and business development. She has delivered hundreds of career and leadership development programs, designed curriculum, and provided staff training in workforce, corrections, university, community college, and business environments. She is a frequent presenter at national conferences for NCDA, NAWDP, and The NRWA. Marie holds a Master of Education degree in Counseling and Career Development from Colorado State University and numerous resume writing, coaching, and branding certifications. She served as President of the Colorado Career Development Association (2010–2011) and The National Resume Writers’ Association (2012–2013).


The resume-development process opens the door for many conversations crucial to a candidate’s job search success. From determining and articulating their unique value to addressing a gap – discussion that drive resume content also permeate the search process and can undermine success. This webinar will help you apply your counseling/coaching skills to make the resume-development process transform a candidate’s job search approach, uncover and address underlying causes of failure, and build confidence to improve their results.


Participants will gain tools and strategies to use the resume development process to:

  • Improve focus and job search outcomes
  • Create a marketing plan and proactive job search
  • Grow candidate confidence and ability to articulate their brand
  • Uncover branding and interview mistakes the candidate is making during their search

chaz austinregister nowDr. Chaz Austin: How to Find Work – and Keep Finding Work for the Rest of Your Life

Dr. Chaz Austin is a recognized authority in Career Packaging & Marketing. His most recent book is “101 Ways to Find Work . . . and Keep Finding Work for the Rest of Your Career!”, published by Cengage PTR. “Creating a Career Plan,” an online course he created, wrote and teaches, is available on lynda.com: http://goo.gl/IFMDCj

He has presented papers on career training and development to: the National Association of Women MBAs, the Association for Business Communication, the National Council for Workforce Education, the Society of Educators and Scholars, the International College Teaching and Learning Conference, the California Placement Association, and the Global Conference on Education (where he was keynote speaker).

He has served as: Director of Career Development at Musicians Institute in Hollywood, Career Resource Specialist for Business Students and Alumni at Woodbury University in Burbank, MBA Career Development and Employer Relations Manager at Pepperdine University’s Graduate School of Business and Management, and Director of Placement at Video Symphony in Burbank. 

Dr. Chaz has taught business and communication courses at institutions of higher learning in southern California, including: the Fashion Institute of Design & Merchandising, Phillips Graduate Institute, The Art Institute – Hollywood & Los Angeles, Glendale Community College, Chapman University, and Loyola Marymount University.

He holds a Doctorate in Organizational Leadership from the Graduate School of Education and Psychology at Pepperdine University.

WEBINAR DESCRIPTION: In the workplace of the 21st Century, corporate loyalty is essentially dead. Not all of us realize that we are all freelancers — always having to hustle for the next project, the next gig, the next client. Often we are surprised when, at a moment’s notice, we find ourselves in the unhappy position to look for the next job.

Although the size of the freelance or gig workers is not accurately known, workforce analysts and economists agree that the number of freelancers is increasing and will continue to do so in the foreseeable future. This webinar will help prepare you, your students, and clients and other job seekers to navigate this new world, including how to define, articulate – and then market – their personal brand.


At the conclusion of this webinar, you will be able to help students and clients

  • Understand the need to have self-marketing become second nature
  • Learn to determine, articulate and sell their individual brand
  • Appreciate the fact that you are your own business – and strategize building and sustaining it using the Multiple Income Streams Approach

 carmen croonquistregister nowCarmen Croonquist: Positivity for Enhanced Career Success

Carmen Croonquist, MS Guidance and Counseling, is President of Intentionaliti Coaching & Consulting Services in Hudson, WI. She also serves as Director of Career Development & Coaching and is a core faculty member at Adler Graduate School in Minneapolis, MN. Carmen’s work has spanned a wide array of industries and clientele.  In 2008 Carmen was awarded the Jules Kerlan Lifetime Achievement Award by the Minnesota Career Development Association for her extensive contributions to the field.  A pioneer in the area of career portfolios, she was referenced by Richard Bolles in the 2007-2009 editions of “What Color is Your Parachute?” as a thought leader in the arena of utilizing portfolios for career enhancement and personal branding.  Carmen’s work has led to keynote presentations nationally and internally on a wide array of career/life topics such as creating a “life by design,” career portfolios, personal branding, maximizing your strengths, navigating career/life transitions, and embracing uncertainty.  

WEBINAR DESCRIPTION: Germaine to the process of career counseling is helping individuals, despite their circumstances, gain the clarity, resources, and strategies to make smooth transitions to their next endeavors in life. Many career practitioners are inundated with clients who are coming to terms with fear, uncertainty, frustration, and grief. At times, it can be easy to feel disempowered, stressed and discouraged by the multitude of issues that arise. Yet, the career practitioner’s own mindset and well-being is an important aspect of the client’s journey.  Drawing from the theoretical framework of Alfred Adler and other leaders in the positive psychology arena, participants who register for this webinar will learn practical tips and tools to construct their own recipe for maintaining positivity and wellness. The result: career practitioners who feel happier and lighter are more focused, connected, and effective with their clients!


  • Provide a theoretical backdrop of Alfred Adler’s perspective on positive, practical psychology and its applications to career development.
  • Explore the impact of career development practitioners’ expectations on their clients.
  • Provide holistic approaches that help individuals maximize their positive mindset and well-being during times of career transition.

Jennifer Delcorsoregister nowJennifer Del Corso: Counseling Clients Through Work Traumas and Unexpected Career Transitions

Jennifer Del Corso, Ph.D., is a Licensed Professional Counselor in private practice and Lecturer at Old Dominion University where she teaches career counseling and development to student athletes and masters in counseling students. Jennifer consults with professional and collegiate football players working through career transition; and has published and presented extensively nationally and internationally in the in the area of career adaptability, work traumas and career transitioning. Her most recent book chapter was published in APA’s Handbook on Career Interventions. She currently serves on the Editorial Board for Global Journal of Counselling and Guidance and has been a guest reviewer for the Journal of Vocational Behavior.

WEBINAR  DESCRIPTION: Unexpected career transitions and work traumas trigger grief responses, confusion, uncertainty, and sometimes a loss of identity in clients.  This webinar will help career counselors understand what incidents can lead to unexpected career transitions and how they can help their clients manage their losses through career construction counseling.


As a result of this webinar, participants will be able to:

  • Identify events that can result in an unanticipated career change and how to support their clients
  • Understand the unique impact unexpected career transition have on an individual’s career development
  • Help individuals proactively construct their careers and make meaning from their loss

register nowWendy LaBenne: Networking for Introverts: Tips and Techniques for Career Counselors

Wendy LaBenne has worked in the career development field over 10 years and currently serves as a Workforce Development Coordinator in the College for Public Health and Social Justice at Saint Louis University (SLU). Wendy is an active member of the National Career Development Association (NCDA). She was selected participate in the association’s Leadership Academy which recognizes individuals with leadership potential for the association. Recently, she was elected to the NCDA Executive Board as State Trustee. Additionally, she has written several articles for the association’s newsletter and has presented at the national conference multiple times. Wendy served as President of the Missouri Career Development Association in its second year and her team was recognized with the outstanding State Career Development Association award by NCDA.

Wendy received her Master of Science in Education in Counselor Education from Southern Illinois University Carbondale. She also holds a Master of Arts in Human Resource Development and Management from Webster University. She is a National Certified Counselor (NCC) and a Master Career Counselor (MCC).

WEBINAR DESCRIPTION: As career development professionals, we can inform our clients about the virtues of networking to find the best opportunities; however, some clients with whom we work find this task daunting at best and petrifying at worst. 

This webinar will focus on what career development professionals can do to help clients who are not networking naturals develop this skill and become experts.  During the webinar, participants will learn the unique strengths and challenges of introverts and how to integrate those into an effective networking strategy for the client.  The webinar will look at common thoughts hindering clients from initiating networking skills. Additionally, participants will learn networking techniques and tools that will appeal to their more introverted clients. Our time together will provide a venue for career development professionals to discuss our best practices with this population and obtain additional resources to inform further on the topic.


As the end of this webinar you will be able to:

  • Identify the unique strengths and challenges facing introverts
  • Receive networking techniques that introverts may find appealing 
  • Obtain further resources on this topic

Robin1aregister nowRobin Schlinger: How to Create a Resume that Beats the ATS Barriers

Resume Writer (CFRW), Master Career Director (MCD), Certified Professional Resume Writer (CPRW), Certified Master Resume Writer (CMRW), Certified Electronic Career Coach (CECC), Job and Career Transition Coach (JCTC), Entrepreneur Coach, and 360 Reach Branding Specialist.

 Robin has been coaching clients and adding value to Federal and Civilian resumes and other career marketing documents which get her clients the interviews and the job they want since 2001. She has helped thousands of Federal, Military, and non-government affiliated clients secure positions in the Federal government from the GS-4 to SES level. In 2006, she started her own company, Robin’s Resumes® (www.robinresumes.com and www.federalresumes.net) specializing in Federal, Executive, and Technical Resumes.

 In 2013, Robin was invited to speak about resumes for the Fox News Career Channel. In addition, Robin spoke on Applicant Tracking Systems (ATS) resumes at the Career Directors International Conference in Orlando. She also spoke on ATS for  CareeRealism and National Career Summit. Her work on ATS was published in 101 Great Ways to Compete in Today’s Job Market and, most recently, in the Career Planning and Adult Development Journal. US News and World Report covered her work on ATS in a feature article.


Applicant Tracking Systems (ATS) are automated screening program that review resumes for compatibility with the job. Not knowing how these systems work can be a barrier to job seekers who don’t know how to craft their resumes to pass the Applicant Tracking System (ATS) “gatekeeper.” Attendees of this webinar will learn how to develop a human-friendly and ATS-friendly resume.


You will be able to

  • Gain a solid understanding of how Applicant Tracking Systems (ATS) work and what you must know.
  • Learn how to avoid Applicant Tracking System (ATS) pitfalls.
  • Determine how to incorporate keywords and phrases for Applicant Tracking System (ATS) Resume Formats.
  • Secure a template that works for both Humans and Applicant Tracking Systems (ATS)
  • Receive valuable tips on helping your clients leverage the ATS to stand out as a qualified hire.

SusanRBarclayregister nowSusan Barclay, PhD, LPC, NCC, ACS: Schlossberg’s Career Transition Theory with a Twist: Turning Transition into Triumph

Susan R. Barclay is an assistant professor in the Department of Leadership Studies at the University of Central Arkansas (UCA), where she coordinates and teaches across the College Student Personnel Services and Administration (CSPA) graduate program. In addition, Susan teaches in the School Counseling graduate program and the Leadership Studies doctoral program at UCA.

Susan received her Master of Science in Professional Counseling from Georgia State University and her doctorate in Higher Education from The University of Mississippi. She holds licensure as a licensed professional counselor in both Arkansas and Mississippi, is a national certified counselor, an approved clinical supervisor, and is certified in general mediation.

WEBINAR DESCRIPTION:  Due to the complexity of career transitions, the goals of career specialists should be to help clients improve their situation and strengthen their strategies for coping. In doing so, transitioning career clients are better able to reimagine life’s possibilities. Because transition occurs at various points through the career life,  application of Schlossberg’s theory – with a twist – is appropriate for all career clients, including those who are preparing for their first job, those who are changing careers, or those who entering into their encore careers.

Though many career counseling models and interventions exist, this presentation will offer attendees a model that utilizes the framework of Schlossberg’s transition theory, but implements a fresh perspective of Schlossberg’s Four Ss. Schlossberg (2011) described the Four Ss as the prospective assets or scarcities humans bring to every transition, including career transitions. Although specialists use the Four S model to identity client assets and deficits, the presenter will teach attendees how to use the Four S model in developing creative interventions that will aid career clients with improving their situation, strengthening their self-resilience, increasing or strengthening their support, and strengthening strategies for coping with transitions.


Attendees will be able to:

  • Articulate the tenets of Schlossberg’s theory
  • Recognize client resources and deficits using Schlossberg’s theory
  • Use Schlossberg’s Four Ss as a framework in developing creative interventions for aiding career clients through transition
  • Develop their own creative interventions applicable to their particular settings

Paula Brand Profile Picture 2015register nowPaula Brand, GCDF, JCTC, CPRW: Certifications and Credentials in Career Development: What Counselors, Coaches, and Workforce Professionals Need to Know to Get Ahead  

Paula Brand is a Career Consultant and LinkedIn Trainer with Brand Career Management.  Combining a background in career counseling, human resources, workforce development and training facilitation, she has inspired hundreds of people to successfully manage their careers.  Let her experience help you decide what certifications to earn next. 

As a fellow lifelong learner, Paula has earned three industry certifications beyond her formal degrees.  These include: Global Career Development Facilitator (GCDF), Certified Professional Résumé Writer(CPRW) and Job and Career Transition Coach (JCTC).   In 2015, Paula published the newest of The Essential Guide to Career Certifications (http://paulabrand.com/the-guide) which gives detailed information on many career credentials in our field.  Doing the research to compile this information and keeping it updated has been a labor of love that has given Paula tremendous insight to the certifications in our industry.  

Her education includes a Master’s Degree in Applied Psychology from the University of Baltimore, a Bachelor’s Degree from the University of North Carolina at Greensboro.  As a contributor to the Career Development and Adult Planning Network international newsletter, she provides insights on LinkedIn through her column, the LinkedInsider.  In 2014, she received the Maryland Career Development Association (MCDA) Outstanding Career Practitioner Award and the Middle Atlantic Career Counseling Association (MACCA) Professional Contributions Award. 

WEBINAR DESCRIPTION: Do you know what these letters stand for:  GCDF, JCTC, CWDP, BCCC, MRW or ACC?  Are you interested in enhancing your expertise but not interested in getting another degree?   Are you overwhelmed by the amount of choices when looking into career industry certifications? 

Attend this webinar to understand the benefits of continuing your professional development by earning certifications and aligning with organizations that support the career industry.  The career field has a plethora of certifications that can be earned in addition to formal career counseling degree programs. These credentials can help build a professional identity and increase your skills but the amount of choices can be overwhelming.  During this webinar, you will learn the common characteristics of these programs and factors to consider when deciding between different certification programs.  After attending, you will understand which certifications make the most sense for your career path.   Finally, you will discover more about the organizations behind the certifications, as well as other professional development organizations designed to help you grow your expertise.


After attending this webinar, participants will:

  • Understand the difference between various credentials (certificates vs. designations).
  • Discover the benefits of pursing certifications for professional development.
  • Learn what factors to consider when selecting a certification program.
  • Know common characteristics of certification programs.
  • Understand what professional organizations offer certifications and designations. 

susan joyceregister nowSusan P. Joyce: How to Identify and Avoid Scams in the Job Hunt

Susan P. Joyce is the owner and editor of two of the Forbes’ Top 100 Websites for Your Career, Job-Hunt.org (since 1998) and WorkCoachCafe.com (since 2011). Building on her experience in military intelligence (United States Marine Corps), Human Resources (Harvard University), and information technology (Digital Equipment Corporation), Susan began studying, writing, teaching, and speaking about the field of smart and safe online job search in 1995. She is a veteran of two corporate layoffs and has seen the tragedy that follows job loss, particularly long-term job loss. In her spare time, Susan contributes to the HuffingtonPost.com and LinkedIn.com blogs.

Susan has a Bachelor of Science in Education from the University of Nebraska, Lincoln, and an MBA, with honors, in Information Systems from Boston University. Since 2011, Susan has been affiliated with the MIT Sloan School of Management, as a Visiting Scholar since 2013, focusing on research into effective job search methods with Professor Ofer Sharone.

WEBINAR DESCRIPTION: Have you ever had students or clients scammed when they visited what seemed like a legitimate job site? Maybe it has happened to you. 

The scammers of the world see the Internet as a golden opportunity to expand their marketplace and make money off of your honest mistakes.  Don’t let them do it!

Job seekers are typically anxious people who may be willing to ignore caution (or common sense) in the interest of housing and feeding their families. In this session, we will explore the characteristics of job scams, how to avoid the scam jobs on the web, plus how to spot job scams in email and social networks. Learn what to avoid by becoming informed on how to recognize job scams and fake jobs.


At the end of the session you will be able to:

  • Review examples of job scams that might fool you.
  • Recognize fake job boards.
  • Avoid employer/corporate identity theft.
  • Analyze job postings to determine if it is legitimate or not.

Shirly Roweregister nowShirley Rowe: Riding the Wave of Social Media for a Successful Job Search

Shirley Rowe is a Master Career Specialist as well as a Certified Global Career Development Facilitator and Instructor of the CDF course through the National Career Development Association (NCDA). After twenty years as a career advisor in higher education serving a wide range of clients including college students, veterans and career changers, she has now turned her expertise to expand Front Rowe Consulting, a firm offering training, instructional design, career coaching, and writing and speaking services. Shirley earned a Master’s degree in Educational Technology and has been exploring new ways of using technology tools in career development. She has presented several webinars and online courses on a variety of topics for various national organizations and companies as well as presenting at the NCDA Global and Career Practitioner Conferences.

DESCRIPTION: Social media is fast becoming an essential component of the job search – LinkedIn, Facebook, Twitter, Pinterest, Skype, YouTube and more. But how do you know which tools to use? Join us for an overview of some of the most beneficial tools and latest trends to find out why they are important to a successful job search.


Attendees will

  • Recognize the power of social media
  • Identify at least six social media tools that are useful for a job search
  • Be able to use/teach the primary tools of LinkedIn, Facebook, Twitter
  • Be familiar with mobile job search apps
  • Understand the concept of social media recruiting from the recruiter’s perspective and its impact on the job search
  • Be aware of the latest trends in using social media for a job search

Roberta Neault Newregister nowRoberta Neault: What We Don’t Know May Hurt Someone Else: Ethically Supporting Diverse Clients

Roberta Neault, PhD, CCC, CCDP, GCDF-i, is an award-winning leader in the career development sector, in Canada and internationally, served on the board for the Career Counsellors Chapter of CCPA, and is an active member of the board of the Asia Pacific Career Development Association. President of Life Strategies Ltd. and Associate Dean, Faculty of Behavioural Sciences, at Yorkville University, Roberta is a counsellor-educator, career practitioner, and corporate consultant who brings a holistic perspective to individual and organizational career development challenges. She has worked with diverse groups in more than 60 countries. She has certifications in e-learning and career development. Her work has been heralded by many organizations who have honored her with many awards.


Although ethical practice for career development facilitators and counsellors requires that we not work beyond our level of competency, many who practice within the career development sector acknowledge limited skills and knowledge related to diversity. In our rapidly changing and increasingly interconnected global workplace, it’s not uncommon to find ourselves encountering clients from diverse groups that we’ve never been trained to serve. However, it’s not until we stumble or have gaps in our knowledge, skills, or attitudes pointed out, that we move into the “conscious incompetence” zone – an uncomfortable and sometimes embarrassing place to be. Awareness is the first step to change. Diversity awareness initiatives are offered in many organizations and at most career development conferences there are workshops and presentations on diversity-related topics. However, many who could benefit from such training fall within the “unconscious incompetence” stage (i.e., they don’t yet recognize their skill gaps so they don’t see these sessions as personally relevant). In this session, learn about the diversity-related skills disconnects amongst career practitioners that were identified in recent research. Also learn what recent immigrants reported about the career development professionals they encountered in their quest for recognition of their foreign credentials. Brief examples of recent initiatives to build welcoming workplaces for diverse employees and to equip newcomers to re-establish their careers will also be shared.


Participants will learn to:

  • Recognize and acknowledge gaps in their cultural competency to provide effective career development support
  • Navigate the 4 stages of learning, to  strategically build cultural competencies
  • Provide ethical and appropriate career services to more effectively serve diverse clients

Deidre photo smallregister nowDeirdre Pickerell: Integrating Assessments into Career Conversations

Deirdre Pickerell, PhD, CHRP, GCDF-i has over 20 years’ experience in the fields of career development, adult education, and human resource management. She has made significant differences within the career development sector – locally, nationally, and internationally – through innovative program design and selfless leadership, consulting, and mentoring throughout the sector. Deirdre is the 2014 recipient of the Stu Conger Award for Leadership in Career Development and Career Counselling.


 An essential step when using assessment tools is debriefing the results with your client, highlighting specific details and integrating overall patterns and themes in a focused conversation. This webinar will review 10 tips for integrating assessment results into career conversations to help clients build and grow their careers effectively. Participants will learn the dangers of over-interpreting and explore how to set goals and action plans.


  • The importance of appropriate assessment tool selection
  • How to interpret results within the context of the assessment goal
  • The dangers of over-interpreting results
  • How to set goals and action plans.

Amy Landesman photoregister nowAmy Landesman: Helping Individuals with Incarceration Histories Land the Job

Amy Landesman, President of Amy Landesman Consulting, provides an array of services to community-based organizations and the public sector including program design and implementation; staff training, curriculum design and facilitation strategies; management coaching, leadership development and team building; and meeting facilitation, retreats and conferences. 

She previously served as the Executive Director of Workforce Professionals Training Institute (WPTI), a non-profit training and technical assistance organization devoted to strengthening the field of workforce development. Under her leadership, WPTI tripled its training staff, created scores of training workshops, and developed customized training and consulting packages for organizations within and outside of the New York City metropolitan region. 

While at Workforce Professionals Training Institute, Ms. Landesman co-developed and facilitated a 28 hour training on the topic of employment and individuals with incarceration histories as well as co-led the efforts for the organization to publish Getting the RAP Down: Employment Strategies for New Yorkers with Criminal Records.  More recently, Ms. Landesman co-facilitated a five session, 7.5 hour webinar for the National Association of Workforce Development Professionals titled Breaking Barriers: From Incarceration to Employment.

Prior to WPTI, she was the Director of Training & Technical Assistance at NADAP. While at the National Center on Addiction and Substance Abuse at Columbia University (CASA), she developed and conducted trainings for BizLink, a national project that linked employers with social service providers, and co-produced a series of training manuals and a video for employers who have hired individuals in recovery. 

Amy completed the Columbia University Business School Senior Leadership Program for Non-Profit Professionals. She received her Bachelor’s degree in Psychology from SUNY-Albany and her Master’s degree in Rehabilitation Counseling from New York University. Contact her at amy.landesman@gmail.com.


Job seekers with incarceration histories often find entering or re-entering the job market a daunting task.  Career advisors often find this to be one of the more challenging populations to advise or assist in their job search efforts.  A lack of previous or recent experience due to incarceration, external barriers, legal obstacles and the stigma that faces this population may require a different approach.  This webinar will provide a basic overview of legal issues and job search strategies career specialists can utilize in helping their job seekers.


  • Help job seekers understand what employers can see about their criminal histories, and what protections against discrimination they may have
  • Create an impressive resume that will stand out, regardless of the applicant’s background
  • Minimize the impact of incarceration or unemployment on the resume
  • Create a customized narrative about each job seeker’s conviction history that moves employers from the negative to the positive
  • Give job seekers the specific phrase they should put in the criminal history question box on an application
  • Train job seekers in how to present an honest, appealing answer about their conviction history in an interview

register nowLouise Kursmark and Wendy Enelow: Building a Profitable Private Practice in the Career Development Industry

Wendy EnelowWendy Enelow, CCM, MRW, JCTC, CPRW Wendy Enelow’s ultimate legacy will be her impact in professionalizing the resume writing industry. Acknowledged as one of the world’s preeminent resume writers, she started her resume business 34 years ago, when few people had heard of professional resume writers. Through her extensive outreach and educational offerings, she has helped transform the resume writing industry into the mainstream, helping resume writers build successful ventures and, in turn, guide their clients to job search success. Wendy is Co-Founder and Director of the Resume Writing Academy, the world’s first comprehensive resume training and certification company. RWA has raised the bar for resume professionals around the world, setting expert standards for performance for writers in the US, Canada, Europe, Africa, and the Middle East. Wendy is also the Founder and Executive Director of the Career Thought Leaders (CTL) Consortium, a think tank for the now, the new, and the next in careers. CTL hosts a number of events each year, most notably the CTL Annual Conference and Global Career Brainstorming Day (events in the US, Canada, UK, Australia, and Russia). Wendy has authored 20+ books on resumes, cover letters, keywords, and entrepreneurship; she is the Job Front columnist for the American Legion magazine for the past 6 years; she has been frequently quoted in major media including The New York Times, Wall Street Journal, Time Magazine, and scores of other print and online sources. She has spoken to audiences throughout the US.

Louise Kursmark

Louise Kursmark, MRW, CPRW, JCTC, CEIP, CCM One of the leading resume experts in the United States, Louise Kursmark is the author of 20 books on resume writing and career management and is Co-Founder and Director of the Resume Writing Academy, the nation’s most comprehensive training program for resume professionals. She was the first person worldwide to earn the prestigious “Master Resume Writer” credential and is a 6-time “Best Resume” award winner. In her private practice, Best Impression Career Services, which she has owned and operated for 30 years, she works exclusively with senior-level executives. Louise is also an Executive Director of the Career Thought Leaders Consortium and its annual events for career professionals – an industry conference (March/April) and Global Career Brainstorming Day (November). She also serves as Director of BlueSteps Executive Career Services. She has written hundreds of articles and been quoted in dozens of media stories. A frequent presenter to corporate, recruiter, job seeker, and career practitioner audiences, she enjoys speaking about cutting-edge resume concepts, interview techniques, career marketing practices, and entrepreneurial success strategies to help advance the careers of her colleagues and clients.  


In private practice, it’s not enough to be a great coach, counselor, resume writer, or career development expert. You must also be a master of business development, sales, project management, marketing, finance, strategic planning, and all of the other “hats” that entrepreneurs wear. In this webinar, two entrepreneurs – each in private practice in the careers industry for more than 30 years – will share proven tips and techniques for building your private practice into a thriving, profitable, sustainable business.


  • Understand the difference between marketing and sales and how to do each effectively.
  • Master a key element in business profitability and sustainability: client relationship management.
  • Generate passive income through products and alliances.
  • Learn to create processes, set boundaries, and operate your business so that it works for you as well as your clients.
  • Gain control over your finances by understanding pricing, profitability, and money management.
  • Explore ideas for expanding your business through contractors and vendors.

NancyJMillerregister nowNancy J. Miller: 10 Ways to Model a Healthy Lifestyle for More Effective Career Services

Nancy J. Miller, M.S. is a Personal/Business/Career Coach at Creative LifeWork Design and has a Master’s degree in Career Counseling. She authored the book, “Fire Up Your Profile for Lifework Success,” as well as professional articles for the National Career Development Association’s Career Developments print magazine, NCDA’s Career Convergence web magazine, and Quintessential Careers Job Action Day. She is a former CCDA Board Member, current CCDA Sacramento Chapter Professional Development Coordinator, and Career Thought Leaders Associate and blogger. Through coaching, classes, and workshops, Nancy inspires and motivates entrepreneurs, career changers, and writers to discover innovative ways to find meaningful work in harmony with their values, lifestyle, and talents. Her presentations for professionals, graduate students, and career counselors include creating a fired up profile and developing a healthy lifestyle for career success. Contact Nancy at clwd@tealpublishing.comwww.njmiller.weebly.com and connect with her on Linkedin.


A healthy lifestyle is one of the best investments you can make for your own career and for your clients. As a service professional, you must take care of yourself before you can help others. When you model a healthy lifestyle, your clients learn to show the energy and the robust glow that attracts people and makes employers want to hire them.


In this webinar Nancy will motivate you to learn and practice:

  • Elements of a healthy lifestyle.
  • Stress-reducing habits and how to make time for them.
  • Ways to make healthy choices a fun and easy part of your life and career.

Miriam Salpeterregister nowMiriam Salpeter: Proven Social Media Strategies to Help Your Students and Clients Land a Job Faster

Miriam Salpeter, M.A., is a social media strategist, job search coach, speaker, author and founder of Keppie Careers (www.keppiecareers.com), a consultancy serving job seekers and business owners. Top media outlets, including Forbes, CNN, The Wall Street Journal, The New York Times, Business Insider and others recognize her as an expert resource for job seekers and entrepreneurs. Author of Social Networking for Career Success (in its second editionand co-author of 100 Conversations for Career Success and Social Networking for Business Success, Miriam is well known as a go-to expert and consultant regarding job search and social media. Forbes named Miriam’s blog a “best career resource” and she authors columns for U.S. News & World Report and AolJobs.com. CNN called her a “top 10 job tweeter you should be following,” CEO World Magazine named her to their list of “Brilliant And Successful Career Experts to Follow on Twitter” and Mashable.com selected Miriam as a “top 5 Twitter Influencer for job seekers.” She is 

a Preferred Partner Career Coach for the Alumni Association of the University of Michigan, where she earned her B.A. Before entering the career field, Miriam worked on Wall Street for three years. She left her Vice President role to earn an M.A. from Columbia University with a focus in career advisement. Before launching her own business, she headed the career services program at the Rollins School of Public of Emory University for six years. In addition to LinkedIn, feel free to connect with Miriam on Twitter @Keppie_Careers, Google+ (+MiriamSalpeter), Facebook (Keppie Careers) and Pinterest (http://www.pinterest.com/miriamsalpeter/).


When clients or students ask why they should use social media and what they can do to be found online, what should you tell them?


In this session, Miriam Salpeter will explain:

  • Why social media is important for job seekers, and how the new work reality makes it important for those who may not even be looking for a job right now.
  • Specific tactics to help clients create magnetic bios to be found by their target audiences online.
  • Best practices for demonstrating expertise and growing online networks via LinkedIn, Facebook, and Google+

Laura Labovichregister nowLaura Labovich:  How to Communicate for Success in the Job Search

Laura M. Labovich is the CEO of The Career Strategy Group, a career management and outplacement firm in Bethesda, Maryland, that offers job seekers a solution to shave months off a challenging job search. With a background at Flagship Fortune 500 companies such as Walt Disney World and America Online, Inc., Laura teaches corporate-bound job seekers how to LAND A JOB FASTER in Corporate America.

Laura is the co-author of 100 Conversations for Career Success: Learn to Network, Cold-Call and Tweet Your Way to Your Dream Job (LearningExpress, 2012) affectionately referred to as the communication bible for job seekers and a Forbes Top 5 pick for Best Career Books of 2013. Laura is also the author of the 40-hour job search course, HIRED! The Ultimate Job Search Course (Pearson Publishing, 2014) a robust seven module job search program for new graduates and mid-level professionals who are struggling in their search.

Laura is an in-demand speaker at conferences nationwide and has been prominently expert featured in The Washington Post, Washingtonian Magazine, Chicago Tribune, NPR, Sirius, XM, NBC, FOX News and more. More information about Laura and The Career Strategy Group can be found at http://www.thecareerstrategygroup.com.


Do your students and clients know how to present themselves in the best light to prospective employers?


Laura will take you through several tips to help you:

  • Discuss two critical assessments to any students overall career end game: The Seven Stories Exercise and The Forty-Year Vision.
  • Explore strategies for how to get clear on your accomplishments!
  • Learn how scripts can help you articulate your value to an employer and prepare you for networking events that you will undoubtedly encounter in your job search.
  • Learn a simple pitch format that you can put to use in your job search.