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22 September 2017, 12:30 pm EasternRobert Shutt: Subtle Career Success Skills: The Magic of Business Etiquette


Manners Matter and Courtesy Count. Dale Carnegie estimated that up to 85% of career success is based upon one’s interpersonal skills. The way a person behaves and communicates in professional situations influences career success. Consequently, it is essential that job seekers and workers possess the ability to behave in a polished, positive and competent manner. To do this one needs to know the accepted and expected business rules of conduct.

This information in this webinar can help you, your students, and your clients understand and employ those subtle success skills that can help land the job or internship opportunity with grace and aplomb. In this webinar we will examine a variety of workplace and networking situations and the proper behaviors to succeed.

It doesn’t matter if you’re in a meeting, at the office, talking on your cell, at a business meal, or e-mailing – exhibiting professional behavior keeps you on the fast track. Business etiquette creates productive and positive work relations with clients, customers, peers, subordinates or superiors. The information in this webinar can help you help your students/clients add this subtle, yet powerful, business smarts to their professional arsenal. The entertaining and often humorous presentation style insures audience interest and content retention. Career services professionals can use these ideas to develop workshops for students and/or provide good advice to their clients.    


At the end of the webinar, you will be able to:

  • Understand the three foundations of all appropriate behavior.
  • Appreciate the difference between business and social etiquette
  • Help individuals to better present their ideas, personality, and professional skills to their peers, superiors, and subordinates with good etiquette practice.


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